FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, I have standard pricing for my service. It is called flat rate. For example; if the water heater is $400 plus tax you pay that only and the labor no markup charges.
- What is your typical process for working with a new customer?
Enlightening the new customer on the problem or matter that they have to understand it much better before deciding to even do the work to give them knowledge of what's going on.
- What education and/or training do you have that relates to your work?
I've been in the plumbing field for 30+ years and work in several institutions doing the same line of work.