Extraordinary Business Solutions

4.9
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(15)
4.9
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15 reviews
5
93%
4
7%
3
0%
2
0%
1
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Customers rated this pro highly for punctuality, value, and work quality.
  • Ken W.

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    The actual project is still in progress but so far, the business etiquette has been a standard of excellence ...

    Nov 30, 2017Verified
  • Dana M.

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    Excellent customer service. Came immediately when I called and was honest. Would highly, highly recommend!

    Nov 15, 2016Verified

About this pro

EBS strives to make any technical headache a breeze and as worry free as possible. We come from a community service / non-profit background so we understand everyone's bottom line. We take pride in ensuring every solution we provide is not only effective but affordable. That light in the eyes of a customer who completely understands their problem and is satisfied with the final product / solution to their issue. We see that Look a lot :)

Years in business

14

Times hired on Thumbtack

13

Number of employees

3

Background check

Completed
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Photos and Videos

10 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      $35/hour is my standard rate for PC support, with most jobs falling within the $60-$80 range. I'll never go over $150 for labor charges. Ever. Flyer design (only) is generally $50-$85 (includes post-production prep), websites start at $500, logos start at $75.
    • What is your typical process for working with a new customer?
      I'll generally meet the customer in a public location, get their computer from them and have their project complete within 24 hours, sometimes same day. With graphic design/desktop publication a simple phone call and email of content will work, and i'll work on a flyer (websites require a 50% deposit) with payment invoiced after work completed.
    • What education and/or training do you have that relates to your work?
      19 years of customer service experience, 13 years IT support experience, 15 years desktop publication experience, 11 years web design experience

    Business hours

    Central Time Zone
    Sunday10:00 a.m. to 4:00 p.m.
    Monday10:00 a.m. to 4:00 p.m.
    Tuesday10:00 a.m. to 4:00 p.m.
    Wednesday10:00 a.m. to 4:00 p.m.
    Thursday10:00 a.m. to 4:00 p.m.
    Friday10:00 a.m. to 4:00 p.m.
    Saturday10:00 a.m. to 4:00 p.m.
    Coverage Area for Extraordinary Business Solutions is about 40+ miles of Tougaloo, MS.