What should the customer know about your pricing (e.g., discounts, fees)?
Our shop rate is $75/hr, however, we do quote all repairs before doing them. This gives the customer an accurate idea of the total cost.
What education and/or training do you have that relates to your work?
We do many hours of training every quarter. We continually train our people from the manufacturers and special technical training that the other shops just don't do.
What types of customers have you worked with?
Virus cleaning, cracked screen replacement, slow computer, hard drive replacement, OS reload
What advice would you give a customer looking to hire a provider in your area of work?
Do you really want a cartoon fixing your computer? Do you really want to pay a premium for fast service? Does a flat rate "fix" everything? The answer is no to all of them. We charge a fare price and we guarantee you will be satisfied. We offer quick turn around, too! Most repairs are done within 24 hrs. 662-323-8800.
What questions should customers think through before talking to professionals about their project?
There are many shops and techs that "fix" computers. They have tinkered with them at home, then call themselves a tech. Our people are college and manufacturer trained. Many have certifications ranging from Microsoft to Cisco and beyond.
