FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, written estimates with no surprise fees. Every estimate is honored for six months, so you can plan your project on your own timeline. We also offer two years no-interest financing and flexible monthly payment options to make repairs or replacements more manageable. Our pricing is based on quality materials, trained installers, and work that’s built to last.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your needs—whether it’s a repair, inspection, or full replacement. From there, one of our trained specialists will complete a thorough on-site assessment and provide a detailed estimate. We’ll walk you through your options, answer questions, and help you choose the right solution and payment plan. Once you’re ready, we schedule the work at a time that fits your schedule and keep you updated from start to finish.
- What education and/or training do you have that relates to your work?
As part of the Baker Roofing family, our team receives industry-leading training in roofing, siding, windows, ventilation, and exterior home systems. Our crews are certified in the major roofing and materials brands, and we follow strict safety and installation standards backed by more than a century of experience.