FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Anchor Digital Flow, we believe in straightforward, value-based pricing with no hidden surprises. Fixed-Price Projects: Most of our custom landing pages and WordPress updates are handled on a fixed-price basis. This means the price we quote is the price you pay, regardless of how long the technical build takes us. The 24-Hour Velocity Special: We offer a 'High-Velocity' discount for clients who have their content (images and text) ready to go at the start of the project. If we can build it fast, we pass those savings on to you. Performance Fees: For our estate liquidation and consignment clients (Anchor Asset Recovery), we work on a pure 40% commission basis. If we don't sell your assets, you don't pay a dime. Transparent Estimates: We provide a detailed breakdown of all costs before any work begins. We generally require a 50% deposit for new web design projects to lock in your spot on our 48-hour delivery calendar.
- What is your typical process for working with a new customer?
Our process is designed for busy professionals who need high-quality results without the typical agency back-and-forth. The Discovery Audit: Every project starts with a 15-minute consultation. We dive into your goals, current pain points, and specific requirements to ensure we are the right fit for your vision. The Blueprint: Within hours of our call, we provide a structured plan and a fixed-price quote. For web projects, this includes a wireframe concept. For asset recovery, this includes a projected market value report. High-Velocity Execution: Once we're green-lit, we move fast. We specialize in 24-48 hour turnarounds for initial previews. You’ll have a dedicated point of contact (Trey or Anna) for real-time updates via text or email. Refinement & Launch: We offer unlimited minor revisions during the delivery window to make sure the final product is perfect. We don't consider the job done until your new site is live or your first asset check is in the mail.
- What education and/or training do you have that relates to your work?
Our team brings a unique combination of psychological insight and high-tech development expertise to every project. Psychology & Communication: Our co-founder, Anna, holds a background in psychology and communication. This allows us to design websites and sales funnels that don't just look good, but actually speak to the customer’s pain points and trigger conversions. AI-Driven Development: We are specialists in AI-assisted web development and market analysis. Rather than relying on outdated coding methods, we use the latest industrial-grade AI tools to build, test, and optimize our projects in record time. Real-World Logistics: With years of experience in e-commerce, high-end consignment, and technical asset management, we understand the 'under the hood' details of global shipping, SEO listing psychology, and digital marketing. We aren't just 'theoreticians'—we are active entrepreneurs who use the same tools and strategies we provide our clients to run our own successful operations."