FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for our services depends on the type of device you have and the repair that you require. The price of parts is the biggest factor in determining the price of a repair. Typically the newer the device, the higher the cost to repair it as parts are not as widely available.
- What education and/or training do you have that relates to your work?
We participate in on-going training when new devices are released. We are also constantly updating our tools to match the latest enhancements in our field.
- How did you get started doing this type of work?
We started providing repair services because many of our customers asked us for the service. We rely heavily on referral and repeat business and our customers were telling us that they wanted to have repair services from someone they trust.