FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on scope. Free estimates after a quick call, text exchange, or site visit. Flat-rate for clearly defined jobs (EV chargers, outlet installs, fixture swaps, panel work); hourly for diagnostics or open-ended work. $99 service charge for the RDU greater area. Price is confirmed in writing before any work starts. Discounts available for veterans, seniors, and repeat customers.
- What is your typical process for working with a new customer?
First I get a clear picture of the job — usually a call or texted photos so I can scope the work properly. For larger jobs I'll do a site visit to verify conditions and finalize the estimate. Once we agree on scope and price I schedule the work, pull permits if required, complete the job to NC code, and walk you through the finished work before I leave. Payment due on completion.
- What education and/or training do you have that relates to your work?
Bachelors and masters in electrical engineering