FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer set pricing for every plumbing task. Labor and material are included.
Customers 1st Drain Cleaning & Plumbing Repairs
This pro is currently not available for Garbage Disposal Repair
This pro is currently not available for Garbage Disposal Repair
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About
I bring over 20 years of plumbing and drain‑cleaning experience to every job, with a focus on safety, precision, and clear communication. Customers choose Customers 1st because I show up prepared, explain the work before I begin, and deliver results that last. My pricing is upfront, my workmanship is meticulous, and my goal is simple — provide a stress‑free experience and earn your trust on every call.
Overview
Hired 182 times
Background checked
1 employee
5 years in business
Business hours
SunClosedMon9:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Disposal type
Continuous feed
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
125 reviews
5
98%
4
0%
3
1%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Alice F.
Nov 17, 2025
From Google
Kevin was able to fit me in quickly and resolve the issue. This is his second time fixing something at my house. Great job.
Sharron W.
Sep 29, 2025
From Google
I had a water treatment system installed today by Kevin and the experience was absolutely fantastic! From start to finish, KEVIN was very professional and knowledgeable and incredibly efficient. He walked me through the entire process, answered all my questions and make sure everything was set up perfectly A highly recommend to anyone considering a water treatment upgrade."I had a clogged toilet that was backing up, and I called Customers 1st Drain Cleaning & Plumbing Repair. The plumber Kevin arrived right on time and was incredibly professional and friendly. He diagnosed the problem quickly and explained what needed to be done. He fixed the issue efficiently and even wore booties to protect my floor. The toilet works great now, and I couldn't be happier with the service. I highly recommend them!"
Spencer B.
Jun 28, 2023
Hired on Thumbtack
Kevin was exceptional and did a great job installing a new commode and taking the old away and installing a new insinkerator disposal.
Details: Replace an existing toilet • 1 toilet
Toilet Installation or Replacement
Robert B.
May 25, 2023
Hired on Thumbtack
Kevin responded quickly and helped me replace a 14 year old garbage disposal. The installation took about an hour and Kevin was very professional and confident in his work. In addition, Kevin Fixed a loose kitchen faucet handle without any drama. I am very pleased with all outcomes, responsiveness, and price. Highly recommend!
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • House
Plumbing Drain Repair
Jeremey C.
Apr 15, 2023
Hired on Thumbtack
Came in, got the job done, was understanding about the issue and the fact that water had filled up the sink and finished in a timely manner, even got a good joke in! Will contact this company again if we have any issues.
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago
Sink or Faucet Repair
Credentials
Background Check
Kevin Burden