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Appliance Reliance, LLC

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About
Appliance Reliance, LLC stands apart by delivering professional, high-level service to homeowners while maintaining the expertise and standards of a commercial refrigeration contractor. We specialize in residential appliance repair—from refrigerators and ovens to washers and dryers—but bring advanced diagnostic skills typically found in large commercial operations, including sealed system work and complex cooling systems. Instead of guesswork, we provide thorough evaluations, clear explanations, and honest recommendations. At the same time, our experience with walk-in coolers, ice machines, and restaurant equipment demonstrates the depth of our technical capability. Homeowners benefit from commercial-grade knowledge with personalized, local service they can trust. Thank you in advance and God bless!
Overview

Hired 178 times

Background checked

6 employees

8 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

Services offered
Appliance type

Washer or dryer

Refrigerator

Dishwasher

Oven or stove

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

134 reviews

5

84%

4

8%

3

1%

2

2%

1

5%

Read reviews that mention:


pro avatar
tanya K.

Dec 8, 2025

From Google

I had an excellent experience with Appliance Reliance in Concord, NC. From the moment I called, their customer service was friendly, professional, and efficient. They scheduled my appointment quickly and arrived right on time. The technician Shaun was extremely knowledgeable, explained everything clearly, and diagnosed the issue within minutes. My appliance was repaired the same day, and the cost was very fair. Very important to write is that looks like owner Vlad, he followed up with call after 5 days, if everything is ok! Its rare to find a company this honest and reliable. Highly recommend them for any appliance repair needs!
Appliance Reliance, LLC's reply
Thank you Tanya for this amazing review. It’s always a pleasure to work with you all.
pro avatar
Samantha K.

Dec 8, 2020

Hired on Thumbtack

We had the first tech come out and not really address our issue, so we asked that a senior tech come out and he was timely, responsive and super helpful! We addressed the problem and are thankful for Appliance Reliance’s willingness to come back out free of charge to make sure our issues were taken care of.

Details: Washer / dryer • Samsung • Residential

Appliance Repair or Maintenance
pro avatar
Pari 4.

Oct 31, 2020

Hired on Thumbtack

Mr.Vlad was very knowledgeable & professional. He has extensive experience & knowledge about his field of work. He very clearly explained us each and every thing about what he did and what he was going to do about the issue for which he was called for. He did a very good diagnostic and solution recommendations at a very reasonable and economical price. Thanks Vlad, glad we hired you for our repair service & will call you only again for our future repairs. I highly recommend Vlad, this post is written as we are happy with his service and not because he told us to ( just to clarify). Usually service rep ask us to rate & review them but Mr.Vlad did not even mention about it. We on our own are writing this so others can know its a genuine review from our experience.

Details: Commercial

Appliance Reliance, LLC's reply
Pari, thank you for the review. We are glad to hear you were satisfied with our service.
Appliance Repair or Maintenance
pro avatar
Derrick R.

Sep 3, 2020

Hired on Thumbtack

Repaired my dishwasher and I was very satisfied with their customer service. This will be the first company I think of if I have other appliance repair needs.

Details: Washer / dryer • Kenmore • Residential

Appliance Repair or Maintenance
pro avatar
Andrea c.

Jun 24, 2020

Hired on Thumbtack

Vlad is quick, knowledgeable and personable. My oven was repaired perfectly in less than 48 hours. Keeping this company on speed dial!

Details: Oven / stove • Frigidaire • Residential

Appliance Repair or Maintenance
Credentials
Background Check

Vladimir Gusar

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We will strive to work with our customers in providing the best price.

  • What types of customers have you worked with?

    We work with everyone equally no matter what their religion, nationality, race or gender may be.

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