Repair Masters of Rico Pronto Services
$60/service call
(waived if hired)
Online now
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
Introduction
Your One-Stop Solution for Appliance, HVAC, Handyman & Remodeling. Repair Masters, part of Rico Pronto Services LLC, offers comprehensive repair and maintenance for homes and businesses. Our experienced team tackles household APPLIANCES, industrial equipment, HVAC systems, general HANDYMAN tasks, and even remodeling PROJECTS. Simplify your MAINTENANCE with our reliable SERVICE.
Overview
Hired 37 times
Serves Charlotte, NC
Background checked
2 employees
1 year in business
Business hours
SunClosedMon9:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, Stripe, Venmo, and Zelle.
Projects and media
35 photos
Projects and media
35 photos
Specialties
Appliance type
, , , ,
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Good 4.1
18 reviews
5
72%
4
6%
3
0%
2
0%
1
22%
Read reviews that mention:
Staci M.
2 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
Very happy with my experience. Did an excellent job of connecting my appliances including fixing a bent leg on my washer (not part of original request). Would definitely recommend this company and I WILL be using them again.
Details: Washer / dryer • Electricity
Repair Masters of Rico Pronto Services's reply
Dear Staci,
Wow, thank you so much for your wonderful review! 😄 We're absolutely thrilled to hear you were very happy with your appliances installation experience. It's fantastic that we could get everything connected perfectly for you, and we were happy to take care of that bent leg on your washer too! 💪
Your kind words mean a lot to us, and we truly appreciate your recommendation. 🙏 We're definitely looking forward to helping you out again in the future! 👍
Cheers,
Mr. Rico & The Team at Repair Masters 🛠️✨
Appliance Installation
Kate W.
Dec 17, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Mr. Rico was pleasant, efficient and very reasonably priced. He fixed the urgent issue and recommended a future repair. But did not pressure on the future repair.
I wholeheartedly recommend him.
Details: Refrigerator • Frigidaire • Residential
Repair Masters of Rico Pronto Services's reply
Thank you for your kind words, Kate! I'm glad I could assist you with the urgent issue and that you were pleased with my service. I appreciate you recognizing my efficiency and reasonable pricing.
I'm happy to discuss the recommended future repair at your convenience. Please don't hesitate to reach out if you have any questions or would like to schedule a follow-up.
Appliance Repair or Maintenance
Chelsea R.
May 15, 2024
·
Hired on Thumbtack
Hired on Thumbtack
Mr. Rico was so nice and professional. He was able to diagnose and fix my fridge in the same day! I didn’t feel like he was over charging me. I will use him for any future repairs.
Details: Refrigerator • Frigidaire • Residential
Repair Masters of Rico Pronto Services's reply
I was my pleasure fix the issue and move forward with the solution! Thank for choosing me as your solution provider!
Appliance Repair or Maintenance
Renee C.
Feb 8, 2025
·
Hired on Thumbtack
Hired on Thumbtack
Very professional, knowledgeable and responsive. Actually came out the very next day (on a Saturday) and was able to fix my washer. He took the extra time to level the washer. Washer is now running like new and I am so thankful. I would highly recommend!
Details: Washer or dryer • GE • Residential
Repair Masters of Rico Pronto Services's reply
"Thank you so much for your kind words! We're delighted to hear that you were so pleased with our technician's professionalism and the prompt service provided. We strive to provide excellent service and ensure customer satisfaction, so we're thrilled to know that we were able to get your washer running smoothly again. We appreciate your business and look forward to assisting you with any future appliance repair needs.
Appliance Repair or Maintenance
Rodney T.
Jan 20, 2025
·
Hired on Thumbtack
Hired on Thumbtack
I am very happy with the work that Repair Masters did for me. Will be calling them again if anything else goes wrong
Details: Oven or stove • Whirlpool • Residential
Repair Masters of Rico Pronto Services's reply
Thank you so much for your kind words! We're thrilled to hear you were happy with the oven door repair performed by Repair Masters a division of Rico Pronto Services LLC. We strive to provide excellent service to all our clients, and your satisfaction is our top priority. We look forward to assisting you again if the need arises.
Appliance Repair or Maintenance
Credentials
Background Check
Eladio Rico