FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free consultations with no obligation. Custom quotes based on your space and style. All-inclusive pricing—no hidden fees. Discounts available for bundles, seasonal offers, and price matching. Flexible financing options to fit your budget. Lifetime warranty.
- What is your typical process for working with a new customer?
1. Free Consultation – A local expert visits your home or meets virtually to assess your needs and share design options. 2. Custom Quote – You’ll get a detailed proposal with pricing, materials, and timelines. 3. Scheduling & Prep – Once approved, your custom-fit products are ordered, and installation is scheduled. 4. Professional Installation – Certified in-house installers complete most projects in just 1–2 days. 5. Final Inspection – We ensure quality, provide warranty details, and share care instructions. 6. Ongoing Support – Local support is always available for questions or future adjustments.
- What education and/or training do you have that relates to your work?
Our team receives specialized training in waterproofing, ADA-compliant installs, and mold-resistant materials. Installers are factory-trained, background-checked, and complete ongoing certifications to ensure top-quality results.