Millennium Carpet Cleaners

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Introduction

Serving Charlotte, Metro, and surrounding areas, Millennium Carpet Cleaners provides eco-friendly carpet and upholstery cleaning with over 20 years of experience. Our professional, pet-safe solutions are guaranteed to leave your space spotless! 🌿🤩 💬 24/7 Chat Support Why Choose Us? • 20+ years of experience • Eco-friendly, pet-safe solutions • 100% satisfaction guarantee 📞 Contact Us Today! Hours: Mon – Sat: 7:00 AM – 7:00 PM

Overview

Hired 2 times

Background checked

10 employees

20 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Credit card.

Services offered

Cleaning method

Steam cleaning

Dry cleaning

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Projects and media

10 photos

Projects and media

10 photos

Reviews

Customers rated this pro highly for professionalism, and work quality.

4.3

3 reviews

5

67%

4

0%

3

33%

2

0%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Katina S.

Mar 7, 2025

·

Hired on Thumbtack

The tech was professional and friendly, although he was late. I did get a text saying he was running behind about 10 minutes before the appointment time. I could not really tell the difference in my carpets after it was complete. The floors were not as damp as I thought they may be. My carpets were not terrible, but you could see defects where there was the most traffic. So I expected to see a significant change in those areas but not like expected. There was a weird smell left when he was done that my husband ended up re-shampooing the carpets with our own cleaner so that the smell wouldn't linger. So essentially, I paid for nothing.

Details: Apartment or condo • 1 room • No stairs • Dry cleaning • I don't have pets at home • No smokers in home

Millennium Carpet Cleaners's reply

Katina, Thank you for your honest and candid feedback, we truly appreciate it. Because you requested dry cleaning, the carpets wouldn’t have been overly damp due to the low-moisture encapsulation process. With this process, carpets dry in 1 to 2 hours. While we always strive to be punctual, the technician was finishing up an earlier appointment that ran over. We did send updates via text and the portal to keep you informed, but I completely understand how that may have been frustrating. I only wish you had reached out sooner so we could have addressed your concerns in the moment and found a way to make it right. Your satisfaction is very important to us, and I’d love the opportunity to ensure you’re happy with our service. Please let me know how we can help!

Carpet Cleaning

Chris g.

Dec 27, 2024

Great quality work and easy to book!

Millennium Carpet Cleaners's reply

Thank for this positive review! It was a pleasure to service your lovely home.

Credentials

Background Check

Charity Cruz

Millennium Carpet Cleaners

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