Morris-Jenkins
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Service
It’s free with no obligation to hire
Overview
Hired 434 times
License verified
Background checked
500 employees
62 years in business
Payment methods
Cash, Check, Credit card
Social media
Photos and Videos
13 photos and 3 videos
Reviews
258 reviews
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Arlene B.
Central Air Conditioning Repair or Maintenance
We had an issue with one of our AC units. Morris Jenkins sent out Bryan pronptly and he was very efficient and explained in detail the issue. He found an issue with the water line and called in Ray to flush the line. Ray was equally professional and efficient. We were so impressed that we decided to sign up for their maintenance plan and discontinue our service with a competitor. Problem was resolved withing 3 hours of our initial call on a sunday morning. We highly recommend.
Jun 7, 2020VerifiedWas this review helpful?
S. W.
Plumbing Pipe Repair
Excellent service, customer service, and responsiveness. On time, clean and efficient. Jeff did an amazing job repairing the broken pipe in the crawlspace and replacing my water valve! Although their prices are a little high, I feel very confident about their workmanship. I’d hire them again.
May 14, 2020VerifiedMorris-Jenkins's replyThank you so much for letting us know that Jeff was on time, efficient, did an amazing job fixing the broken pipe, and that you feel confident in the work that he did! Thank you for choosing us!
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Sonja R.
Emergency Plumbing
The worker was very knowledgeable and courteous; he offered me advice as to how to avoid the issue in the future and I ended up joining their maintenance program.
Jan 29, 2020VerifiedMorris-Jenkins's replyThank you so much for your 5 STAR review, Sonja! We are happy that you found our plumber to be knowledgeable and courteous. Welcome to the MJ family! 💙💛
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Walter S.
Sink or Faucet Repair
The company responded to my inquiry for plumbing service immediately. They asked a few questions to better understand my situation. They offered several dates & times that were available as well as letting me know the amount of the service call. Shortly before the appointment time I received notification that the plumbing specialist was on the way including the specialist name, picture and anticipated arrival. TerryL (the plumbing specialist) was on time. Terry was very polite, identified himself to me and my wife. Within moments it seems Terry had identified the problem and made the repair. In addition, Terry did an inspection of other plumbing (hot water tank, toilets, sinks, and water lines). Terry was very professional yet very easy to talk with. I plan to use MJ again and will specifically ask for Terry.
Jan 26, 2020VerifiedWas this review helpful?
Evelyn p.
Heating System Repair or Maintenance
Frank was very informative about the work he did and explained the reasons for a twice yearly inspection.
Apr 8, 2020VerifiedMorris-Jenkins's replyThank you for the 5 star review, Evelyn! We are happy to hear that Frank was very informative for you! :)
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Credentials
License Type: HVAC Contractor (NC)
License Type: Plumber (NC)
Casey Welch
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Whether you have a problem with your heating, air conditioning, or plumbing, a diagnosis is $89. We are currently running a special with plumbing, so if you decide to go with our repairs after we arrive, we’ll WAIVE the plumbing diagnostic fee as a courtesy to our Thumbtack customers! We also offer a 5% discount for seniors and veterans! Every time we go out on a call, the situation is going to be a little different from other calls. Pricing determines on the parts and labor needed for the repair. For more information, please reach out to us!
- What is your typical process for working with a new customer?We need to speak with the homeowner to set up an account, and then we'll send a professional out to the home to evaluate what needs to be done. The professional will then go over options and pricing putting you in control, and will never start any work without your permission!
- What education and/or training do you have that relates to your work?All our field technicians are properly trained. We have a state of the art learning lab on site at our head quarters, where all field personnel receive ongoing training from seasoned, experienced professionals.