FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in-home estimates with no obligation and stand by our 100% satisfaction guarantee. we need to evaluate the job and ask questions prior to giving a quote.
- What is your typical process for working with a new customer?
We speak with them and ask what their repair needs are. If appropriate, we schedule a time for a free estimate. If we are able to confidently price, we will quote over the phone or the Thumbtack message.
- What types of customers have you worked with?
We mainly work with homeowners, but we also work with rental properties and some commercial.