What should the customer know about your pricing (e.g., discounts, fees)?
Most of the time, I give a price based on the overall job. If its replacing outlets throughout the whole house, then I will do that based on the hr.
What is your typical process for working with a new customer?
Typically, they call and inquire about a service and they I would give them an estimate over the phone or either schedule an appointment to come and give an estimate. Or sometime they just hire me and we schedule a time to start the job.
What education and/or training do you have that relates to your work?
I completed the electrical apprenticeship school. Gained my Jourynmens card and then took the NC Electrical license test and got my license. In addition, I have a Bachelor of Science in Business Management.
How did you get started doing this type of work?
My roommate in college was an Electrician. He was making money and I wasn't . LOL
What types of customers have you worked with?
I work with anyone who wants to work with me. I don't see color or gender. All I want to do is get your project done and then get paid. Life doesn't have to be complex.
Describe a recent project you are fond of. How long did it take?
I did a project with Arcadia Customer home builders. I was a kitchen, laundry and living room remodel. Man, that project came out nice, there are pictures posted. But all of projects come out the same way. Its either right or it's not.
What advice would you give a customer looking to hire a provider in your area of work?
I don't know. It's hard to find good people. I would say, if you find a good contractor, keep him. People get ripped off all time. All I know is, all my customers call me back and highly recommend me, so I must be do something right.
What questions should customers think through before talking to professionals about their project?
Really just their expectations. We are the professionals, so I always look to give them as much information as possible so that they can make an informed choice.
