FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on square footage and floor condition. -We offer larger job deals: jobs over 1,000 sq ft -Your price includes premium materials and full prep work. ✔️ Diamond grinding for long-term adhesion ✔️ Industrial-grade coating (not big box store kits) ✔️ UV-stable topcoat for gloss and durability ✔️ No-peel warranty ✔️ 1-day install We require a 50% deposit to book your install date, with the balance due on the day of completion.
- What is your typical process for working with a new customer?
1. Initial Contact & Estimate -You reach out (via Thumbtack, phone, text, or referral). -We ask for basic info: square footage, current floor condition, and pictures if possible. -We provide a rough estimate or schedule an on-site consultation if needed. *Photos help us give accurate quotes faster, but we’re happy to stop by if needed. 2. Quote & Booking -We send a formal quote based on the size and prep needs. -If approved, you select your color/flakes and book an install date. -A 50% deposit is required to lock in your spot. We’re often able to install within 1–2 weeks, depending on availability. 3. Pre-Install Prep -We’ll send reminders to make sure the garage or space is completely cleared before install day. -If you need help moving heavy items, we can assist for a fee or recommend local help. *Clean, empty space = faster, smoother install. 4. Installation Day -We start with diamond grinding to prepare the surface for max adhesion. -Then we apply the base coat, full flake broadcast, and topcoat. *Fast turnaround with professional results you can walk on in 20 hours and drive on 72 hours after completion. 5. Final Walkthrough & Payment -Once finished, we walk you through the new floor and care instructions. -Final payment is due upon completion. -We’ll leave you with a care card and referral card info.