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Reliable Fireplace & Dryer Vent

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Reliable Fireplace & Dryer Vent delivers expert, white-glove service backed by 8 years of proven experience. We specialize in complete fireplace and chimney care—from detailed cleanings and thorough inspections to precise repairs and professional installations—as well as careful dryer vent cleaning to help protect your home and improve efficiency. As a small, two-person team, we take pride in craftsmanship, clear communication, and showing up when we say we will. Homeowners choose us for our reliability, attention to detail, and commitment to safety, quality, and long-term performance. If you’d like your fireplace or dryer vent handled with care and professionalism, we’re ready to help.
Overview

Hired 10 times

Serves Charlotte, NC

Background checked

2 employees

8 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.

Services offered
Fireplace or chimney services needed
Fireplace Type

Gas with vent

Gas no vent

Wood

Pellet or wood stove

Fireplace location

Indoors

Outdoors

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

8 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
Braden T.

Feb 22, 2026

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Hired on Thumbtack

I had a problem with my gas fireplace after installing a home automation kit on it and I used this vendor to troubleshoot the issue. He was very professional and had the parts on hand he needed to complete the job, getting things back up and running quickly. I would highly recommend this company if you need fireplace assistance.

Details: Fireplace repair • Gas-burning fireplace with no vents • Stone or concrete • Indoors • 11 - 50 years old • Two-story building • Homeowner

Fireplace and Chimney Cleaning or Repair
pro avatar
Mark G.

Jan 17, 2026

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Hired on Thumbtack

Billy was excellent. Was available quickly and did a great job getting my fireplace cut on! Highly recommend!

Details: Fireplace or stove installation • Gas-burning fireplace with no vents • Fireplace • Indoors • Less than 10 years old • Three-story building • Residential

Reliable Fireplace & Dryer Vent's reply
Thank you so much for the kind review! We truly appreciate you taking the time to share your experience. It was our pleasure helping get your fireplace up and running. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for the recommendation
Fireplace and Chimney Installation
pro avatar
Julie T.

Mar 3, 2026

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Hired on Thumbtack

I’m so grateful for the fireplace repair in time for the anticipated ice storm!

Details: Fireplace repair • Gas-burning fireplace with direct vent • Indoors • 11 - 50 years old • Two-story building • Owner

Fireplace and Chimney Cleaning or Repair
pro avatar
Preston M.

Feb 8, 2026

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Hired on Thumbtack

Extremely professional, knowledgeable and fit me in quickly because of the upcoming cold. Also was a great value! Couldn’t be happier! Will be coming back to do my vents once it warms up.

Details: Fireplace repair • Gas-burning fireplace with no vents • Brick (most common) • Indoors • Less than 10 years old • Two-story building • Homeowner

Fireplace and Chimney Cleaning or Repair
pro avatar
Jackie S.

Jan 1, 2026

Bill did an outstanding job cleaning my dryer vent and not only cleaning but also fixing my fireplace. From the moment he arrived, he was professional, punctual, and clearly knowledgeable about his work. He took the time to explain what he was doing, showed me before-and-after results, and made sure everything was left clean and safe when he was finished. My dryer is running more efficiently now, and my fireplace is working perfectly and looks better than it has in years. You can tell Bill truly cares about doing quality work and keeping his customers safe. I appreciate his attention to detail and honest approach — no rushing, no upselling, just great service. I highly recommend Bill to anyone needing dryer vent or fireplace service. I will absolutely be calling him again in the future
Reliable Fireplace & Dryer Vent's reply
Thank you so much for the kind words and detailed review! I really appreciate you trusting me with both your dryer vent and fireplace. I’m glad everything is running safely and efficiently again. I take pride in doing the job right and making sure my customers feel informed and comfortable. Thanks again for the recommendation—I’ll be happy to help anytime you need service in the future!
Credentials
Background Check

William Brice William

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