FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Clear, upfront, and no surprises. We price flat-rate by job type with transparent add-ons. Included: Laser-level install, proper anchors/fasteners, cleanup, and a 30 day workmanship warranty. No questions asked. No hidden fees: You get the final price before we book.
- What is your typical process for working with a new customer?
We keep it simple and fast. First, I reply within minutes and ask for a photo of the wall, the furniture, building type, and any preferences (tilt/full-motion, wire concealment, shelf/curtain details). I then send an upfront, flat quote and offer the next same-day or next-day time window. We offer a 30 day warranty on all our work, we come and fix no questions asked.
- What education and/or training do you have that relates to your work?
I have a 4 year degree from a major university in Construction Management. Also have worked in home construction in the Charlotte area for the last 20 years. At one point my company was working in 150 houses a day, for years. We also have completed 250 porch remodels, tear downs and rebuilds. Thousands of shelving units, medicine cabinets, mirrors, TV and curtain installs to name a few.