This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
7 photos and 1 video
Pets in home
Window cleaning (interior)
Read reviews that mention:
- Andrew G.
The crew was extremely professional and courteous while cleaning. We scheduled a deep cleaning, which includded the refrigerator and oven. They took extra care with our oven, scrubbing until it was spotless, and all of our baseboards, walls and floors are immaculate.Feb 16, 2021Verified
- Samantha E.
Good customer service. Team stayed in touch with me throughout the entire process and relayed special requests to cleaning crew.Feb 6, 2021VerifiedBP&P Cleaning's reply
Samantha, you are a pleasure to work with. We would love to know what we need to get that ***** next time! Thank you!
- Victoria V.
The girls are so kind and I’m really happy with the work.Jan 30, 2021VerifiedBP&P Cleaning's reply
Victoria- If you need anything don't hesitate to reach out. Trying to be a "catchall" so if we can't do it we will find a trusted source that can. Thank you so much!
- Marie C.
They took the extra time to make sure everything was perfect. I would definitely recommend them to anyone looking for a cleaning company!Jan 18, 2021
- Maggie k.
Run run run and keep running !!! This company is rubbing Thumbtack company in the mud . Very unprofessional , dishonest and rude. How did they even get the license to come up here ? I bet all these reviews here are lies . I hired these people and 4 people shows up to my door. Suddenly they came downstairs talking about ‘ they did not get the right products from the office ‘ , they said they will be back in 30 mins . An hour later I messaged them on Thumtack and the responder was very unprofessional and reigned lied that they had said and slammed me with a 600- 700 quote for cleaning with extreme rudeness and insults . What a way of doing business!!!!Jan 29, 2021VerifiedBP&P Cleaning's reply
Maggie, you certainly are consistent. If anyone would like screenshots that cover every word (including our insults, which were unprofessional but undoubtedly deserved) and videos, please email us - I am certain you will still desire to hire us for your next clean after seeing how we managed our dealings with 'Ole Maggie. Thank you from the entire BP&P Team
- What should the customer know about your pricing (e.g., discounts, fees)?We are always willing to work with the customer to find a win-win.
- What is your typical process for working with a new customer?First, we tell them, "Thank you!" Then we listen to what the needs are. After that, we repeat those needs back to the customer so we know we are on the same page. Lastly we present solutions.