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BP&P Cleaning

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About
**We match any realistic professional quote** **We offer discounts for weekly/monthly cleans** **We will come to quote the job within 48 hours** BP&P was founded more than 20 years ago by two best friends that happen to be a dynamic mom and daughter duo. The work we do is not easy, but we love it. We take pride in it. We care about our clients, and because of this, we never cut corners. BP&P goes above and beyond on each job. We have a hard time putting it into words, but it just matters to me so dang much. We want to be the best. And I think we are! As we expand, which is exciting, it seems that I can not be everywhere at once. Who knew? We have partnered with the type of contractors that believe in the same core values that we do; Hard workers that are scared to be mediocre. But please make no mistake, all quality control ends with the management team at BP&P. Every job is 100% guaranteed. No exceptions. I built this company from the ground up with my mom. I will continue growing this company with the wisdom she has taught me along the way. Twenty successful years in business is nothing to take lightly. And I have no doubt these next twenty will be even better. Thank you for your business. -Paula (And Mom!)
Overview

Hired 27 times

Background checked

10 employees

25 years in business

Business hours

Sun9:00 am - 9:00 pmMon9:00 am - 9:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Services offered
Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.5

22 reviews

5

73%

4

18%

3

0%

2

0%

1

9%

Read reviews that mention:


pro avatar
Buffy D.

Mar 20, 2021

Hired on Thumbtack

They came and made quick work of my house that was in dire need of deep cleaning. Very professional and they honestly went above and beyond my expectations! I am now a bi-weekly customer for as long as they will have me!!! Do yourself a favor and hire this team, you will NOT be sorry!

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Every 2 weeks

BP&P Cleaning's reply
You are a rockstar and deserve above and beyond. Thank you for being a customer and a nurse!
House Cleaning
pro avatar
Andrew G.

Feb 16, 2021

Hired on Thumbtack

The crew was extremely professional and courteous while cleaning. We scheduled a deep cleaning, which includded the refrigerator and oven. They took extra care with our oven, scrubbing until it was spotless, and all of our baseboards, walls and floors are immaculate.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once

House Cleaning
pro avatar
Sherry M.

Mar 18, 2021

Hired on Thumbtack

Work quality was good but instead of asking the client to double check them they should use a checklist to ensure all items are completed as promised for service. If I had not been home several things would not have been done that were listed as part of the deep clean.

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Once a month

BP&P Cleaning's reply
Thank you, Sherry. We will not have another gig where our cleaner does not have a physical checklist in hand. Our core has been together for 20 years but as we and trying to expand there has been some learning curve. I hate that we missed that but we will get better. Thank you for the feedback.
House Cleaning
pro avatar
Samantha E.

Feb 6, 2021

Hired on Thumbtack

Good customer service. Team stayed in touch with me throughout the entire process and relayed special requests to cleaning crew.

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Oven cleaning • Pets in home • Every 2 weeks

BP&P Cleaning's reply
Samantha, you are a pleasure to work with. We would love to know what we need to get that ***** next time! Thank you!
House Cleaning
pro avatar
Sasikar M.

Mar 30, 2021

Hired on Thumbtack

The team was on time and I was at home. They requested for immediate feedback as and when they finished the job. I should have mentioned in detail about certain areas I wanted cleansed during initial estimate but they were very responsive when I had to do last minute changes.

Details: 1 bedroom • 2 bathrooms • Deep cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning
Credentials
Background Check

Paula Pettigrew

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We are always willing to work with the customer to find a win-win.

  • What is your typical process for working with a new customer?

    First, we tell them, "Thank you!" Then we listen to what the needs are. After that, we repeat those needs back to the customer so we know we are on the same page. Lastly we present solutions.

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