FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing policy is built on transparency, consistency, and fairness. We believe in open communication and will always discuss pricing with you upfront, ensuring you understand the cost before any work begins. Our goal is to offer competitive rates that reflect the quality of our service and the value we provide.
- What is your typical process for working with a new customer?
1. Tell us about your home. We'd like to know the approximate square footage, what kind of flooring you have, and if you have any pets. Also, how often are you looking for a cleaning service? 2. Do you need additional services? We offer dishwashing, linen changes, and interior refrigerator cleaning. 3. We provide free virtual estimates. 4. We can schedule your cleaning as soon as tomorrow, or up to three months in advance, whichever works best for you.