- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing set by Insurance companies. Which makes easy for homeowner. All of H2O Drying Solutions pricing already approved by all insurance companies in the market.
- What is your typical process for working with a new customer?
We send a lead tech out to assess the damage and then provide feedback on how they should proceed.
- What education and/or training do you have that relates to your work?
All techs and managers are required 2 credits of continuing education each year