FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by property square footage, and is transparent throughout our checkout process. No hidden fees!
- What is your typical process for working with a new customer?
Once an appointment is requested, you'll receive a call from our scheduling team. We consider sunlight on the property, and make recommendations for appointment times, but having a team of high-quality photographers and videographers means that we are flexible as well.
- What education and/or training do you have that relates to your work?
All Media Pros and editors are trained in-house to the same standards, so that no matter who assists you with your photos, you will have the same 5-star experience.