FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
After our initial communication, an initial deposit of $20 is paid electronically as confirmation of our agreement and the scheduled meeting. This deposit is non-refundable if the client decides not to proceed with the work. If the project continues, the amount is credited toward the final cost. The first meeting takes place at the client’s home. We review the garment, discuss the task, and I provide a preliminary estimate and the expected number of fittings. This consultation is included in the initial deposit. If the client agrees with the terms and the estimated cost, the client signs the contract and pays a deposit of 30% of the preliminary estimate. Only after this does the first fitting take place. The client may receive the contract by email for review prior to my visit. During the process, additional tasks may arise that could not be anticipated in advance. For this reason, only an approximate cost can be provided initially. The final price is determined at the last fitting and depends on the complexity of the garment and the number of fittings required.
- What is your typical process for working with a new customer?
First, we discuss the customer’s needs and expectations. Then I review the garment or project, explain options, timing, and pricing. Once approved, I begin the work and keep the customer informed through completion.
- What education and/or training do you have that relates to your work?
My background is primarily hands-on and experience-based, supported by a higher education background. I’ve spent years practicing and, earlier in my career, had the opportunity to work with well-known designers.