FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Payment Flexibility 💳 We offer several payment options to make our services accessible: Full payment discounts - pay upfront and save some money Split payment plans - break it into manageable chunks Milestone-based payments - payments align with our 3-step process (after consultation, first draft, and final completion) Tiered Investment Levels 📊 We have three main tiers designed for different business stages and needs: Essential - perfect for newer businesses or those being more budget-conscious Professional - great for established businesses ready to make a solid investment Premium - for complex projects that need extensive customization and features What Influences Your Investment 🎯 Your final investment depends on: The complexity of your website needs How many pages and features you require Level of customization and design work Any special integrations or functionality Timeline requirements No Hidden Surprises ✨ Everything is discussed upfront. We create a tailored proposal based on your specific needs, so you know exactly what you're investing in before we start. No surprise fees or add-ons later!
- What is your typical process for working with a new customer?
Our 3-Step Client Process 1. Consultation 📋 We start with either an in-person meeting or Zoom call (clients can book directly through our website) This is where we dive deep into understanding your business, goals, and brand identity We discuss your vision, target audience, and specific needs We create a tailored proposal based on everything we learn about your business 2. First Draft Meeting 🎨 We present the initial website design for your review This is a collaborative session where we go through everything together We gather your feedback and note any adjustments you'd like to see It's all about making sure we're heading in the right direction with your vision 3. Final Walkthrough ✅ We review the completed website together We handle on-page SEO setup and run user experience testing You get personalized training on how to manage your site We make sure you're completely comfortable with everything before launch
- What education and/or training do you have that relates to your work?
At Hawk Feather Photo and Designs, my journey as a web designer has been shaped by both hands-on experience and ongoing education. I’ve been a business owner since 2020, which has given me invaluable experience in building and managing my own websites, as well as handling marketing for my business and a real estate brokerage. This hands-on work helped me understand the importance of a strong online presence, and over time, I realized how much I enjoyed helping others create their own websites and manage their digital marketing. This passion led me to formalize my skills further, so I’m currently enrolled in UX/UI design classes to continue growing and refining my abilities. The combination of practical experience and education in user experience design ensures that I can offer both effective solutions and user-friendly designs for every project I take on.