FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, transparent pricing for every junk removal job. Pricing is based on the amount of space your items take up in our truck, along with the labor required to safely remove them and disposal dump fees. Before we begin, we provide a clear estimate so you know what to expect, with no hidden fees or surprises.
- What is your typical process for working with a new customer?
My goal is to make the entire process simple and stress-free. I start by learning what needs to be removed and asking a few questions about the items, location, access, and any special circumstances. When possible, I’ll review photos or videos of the items so I can provide the most accurate estimate. Once we’ve discussed the job and pricing, we schedule a convenient pickup time and keep the customer informed along the way. On the day of the job, we arrive ready to work, carefully remove and load the items, and make sure the space is left clean and tidy.
- What education and/or training do you have that relates to your work?
My training comes from over 20 years of hands-on experience in the moving and hauling industry. Throughout my career, I’ve developed the skills needed to safely and efficiently handle everything from lifting and loading to packing, transporting, assembling, and disassembling furniture. I’m experienced in navigating stairs, tight spaces, heavy and oversized items, furniture breakdowns, loading trucks efficiently, and safely removing unwanted items from homes and businesses. That experience has naturally carried over into junk removal, where proper lifting techniques, teamwork, organization, and attention to detail are essential.