Introduction: My name is Winfred Smith. My accomplishments are as follows:
- Prioritized and accomplished multiple tasks concurrently with proven time management skills
- Ability to interface effectively with commercial and residential clients
- Provided various support for HVAC/R department
- Generated reports in Microsoft applications using Excel, Word, PowerPoint, Internet and also PC repair EPA certified
The following are my educational attainments:
* Rowan Cabarrus Community College, Concord, NC - heating ventilation air conditioning and refrigeration certification 2014 with associate's degree, continuing education (2013-2014)
* Phoenix University, Charlotte, NC (2008) - masters in business administration, continuing education
* Cheyney University, Cheyney, PA (2005) - bachelors of science, business administration and marketing course emphasis (research marketing, accounting and basic applied statistics)
Below are my professional experiences.
I work as an HVAC/R facilitator for Rowan Cabarrus Community College in Concord, NC, from 05/15/2013 to the present.
My duties are as follows:
- Facilitate laboratory and stock room activity, assist supervisor to distribute tools and equipment
- Install/troubleshoot of small refrigerator/freezer mechanical and electrical components, heat pump, electric/oil heat and AC systems
- Welding, Brazing, Soldering copper steel configuration for practical applications
- Cleaning evaporator and condenser coils, pressure/temperature checks for accurate refrigerant charge
- Pipe fitting and cutting
- Observe and enforce laboratory policy, procedures and safety regulations
I worked as a marketing representative for Management Matrix Company in Concord, NC, from (02/2010-05/2013).
My duties were as follows:
- Created marketing material for distribution to sales force, B2B sales Charlotte territory
- Face-to-face sales to potential new customers also client acquisition and retention
- Directed sales force within the demographic vicinity
I worked as an ERS fleet club operator for AAA in Wilmington, Delaware, from (01/2005 - 01/2010).
My duties were as follows:
- Delivered excellent customer service to AAA members
- Prioritized service and made sound decisions concerning safety, weather and traffic
- Serviced general automotive repairs