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About
Anchor Plumbing and HVAC (formerly Triad Drain Cleaning) opened their doors in 2021 to residential customers after seeing an unfair market pricing and unreasonable warranties being offered by the large big businesses plumbing companies in the area.
Our goal is to provide those in need of drain cleaning, plumbing and now HVAC repairs an economical option by a technician they can trust. Please choose us today, so we can help you.
We are your local family and veteran owned licensed and insured drain cleaning company serving the Raleigh/Louisburg/Durham/Rocky Mount area.
Overview
Hired 169 times
Background checked
2 employees
5 years in business
Business hours
SunClosedMonClosed
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Venmo.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
121 reviews
5
92%
4
1%
3
1%
2
1%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Marilyn K.
Feb 2, 2026
•
Hired on Thumbtack
I would give Travis a 5 on all 5 characteristics, he responded within 10 minutes of request. He offered to come Sunday evening on snow covered roads, we suggested Monday and he was here by 8AM, found the problem and fixed it, charged exactly what was quoted. Asked him about other jobs, some he said he can do, others he said no, he was not qualified. Loved his honesty. Absolutely will refer to friends and family.
Details: Furnace • No heat • Attic • Three-story building • House
Heating System Repair or Maintenance
Bruce C.
Feb 17, 2026
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Hired on Thumbtack
Travis did an amazing job! I could not get my water to turn on and thought the pipes were frozen due to the freezing outside cold temperatures. Because I have a well, I have a well filter. Cause I just bought the house, I was unaware that the filter needed to be changed and that the canister was full of sediment, it needed to ve cleaned out. Thus, it was clogged. Once we unclogged the canister and replaced the filter, instantly, the water came back on with full force that I could finally take a shower and wash clothes after two full weeks! Travis was great!
Details: Frozen pipes • Kitchen • Bathroom • Crawl space • Laundry room • Dishwasher • Toilet • Shower or bathtub • Sink or faucet • Washing machine • Need professional's assessment • House
Emergency Plumbing
Kay H.
Dec 7, 2025
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Hired on Thumbtack
Travis and Austin's expertise was exceptional! They diagnosed the issue accurately, determining that the problem was not with the HVAC system, but rather insufficient incoming power to the house. They contacted Duke Energy on my behalf, and a linesman was dispatched to investigate. He discovered that there was inadequate power reaching the main panels in the house, as well as faulty underground wiring. Duke Energy began repairing and replacing the underground wiring the same day.
A VERY HIGHLY satisfied customer !!
Details: No heat • Single-level building • House
Heating System Repair or Maintenance
Shameka P.
Apr 4, 2026
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Hired on Thumbtack
After my initial conversation with Travis, I knew I wanted him to work on my project and I'm so glad he did!! He is very communicative and knowledgeable. He walked me through every step of the process and provided expert advice on cost effective next steps. Don't look to hire anyone, choose Anchor Plumbing!
Details: Only warm air is blowing from the vents • Outside • Outside • Condo or apartment • Owner
Central Air Conditioning Repair or Maintenance
Marie B.
Dec 18, 2025
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Hired on Thumbtack
There was some confusion about the initial visit, after sharing about a dishwasher not getting water, FaceTiming details of the machine he determined it was the pump. Quoted me $185 for parts and two hours of labor. He arrived and spent about twenty minutes making the repair and charged me $240. He demonstrated that the machine was running.
Later I realized that the motor was running, but no water was being sent, which was the original problem.
I sent multiple unanswered text messages and finally stopped payment of the fees paid.
Suddenly I heard from him, but he abruptly stopped the call stating he would call right back. Nevertheless, I called the bank and approved the payment.
24 hours later he apparently realized he’d forgotten, and called again to schedule an appointment, but suddenly entered a tunnel and the call was dropped. He texted me to provide that information. It’s 5:01 on the appointment day, and I’ve heard nothing.
I understand that issues come up, but it’s not ok to take payment and then not repair the equipment.
Details: Dishwasher • GE • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Marie Thompson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are fair priced.
What is your typical process for working with a new customer?
Customer education begins at step one. We don’t just come and give you a quote to fix the problem. We explain how and why things went wrong step by step. To keep the problem from coming back.
What education and/or training do you have that relates to your work?
