PlumbServe, LLC

$250/on-site estimate

Estimated price

Zip code

Type of water heater

Project type

Property type

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Introduction

Locally Owned and Operated Plumbing Company. Bringing Old School Business back to the community. Honest and Dependable.

Overview

Hired 345 times

Serves Raleigh, NC

Background checked

10 employees

5 years in business

Business hours

SunClosedMon7:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Specialties

Type of water heater

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

139 reviews

5

82%

4

7%

3

2%

2

4%

1

5%

Read reviews that mention:

Jeremy R.

Mar 10, 2025

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Hired on Thumbtack

-Updated review. The owner called me up after seeing my review below and offered to make things right after having the experience I did. He really does care about customer service and the outcome after his jobs are completed. I would gladly use their services again in the future. Response was fast, next day appointment was nice. When the plumber showed up, he was a bit off but didn't want to shake hands, which put me off as I do business with handshakes. When he said I'd get an estimate, he rapidly claimed the software was down and just texted me random numbers, which were quote high vs. previous estimates. I agreed on work because I needed things done asap. When cutting a hole in my wall, he left a large gap and then told me he csnt fix it, and I'll need to hire someone else to fix the hole he made. When working in my bathroom, he got mud all over my floor and shower mat as well as carpet leading down the hall to the bathroom. Don't people wipe their shoes or wear coverings these days? The guy seemed like he didn't like his job very much, or I caught him on a bad day.

Details: No, repair is not urgent • Multiple drains have issues • Clogging • Slow draining • House

Plumbing Drain Repair

Thomas G.

May 24, 2024

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Hired on Thumbtack

Were able to send a plumber out the next morning first thing (so we weren’t even late to school/work). Explained the issue and fixed quickly. Appreciate the help.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Sink • House

Plumbing Pipe Repair

Mathew B.

3 weeks ago

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Hired on Thumbtack

Great people, amazing work, will definitely use them in the future.

Details: A few pipes • Other pipe installation • House

Plumbing Pipe Installation or Replacement

Ted D.

Apr 10, 2023

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Hired on Thumbtack

I was in a pickle. My water heater was out and leaking. I called PlumbServe and they had a tech out that afternoon to replace the heater. Excellent work and professionalism from the tech. I was very pleased with the value based on the work and time involved. I won't hesitate to use PlumbServe again.

Details: Installation or replacement • Leaks • No hot water • Gas tank • Garage • House

Water Heater Repair or Maintenance

Sod C.

May 20, 2024

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Hired on Thumbtack

Easy scheduling and timeliness were great. Got the job done. However, the service charge was much higher than market average in my opinion. Therefore, the value was not what I expected for a simple job.

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Shower or bathtub • Water heater • House

PlumbServe, LLC's reply

Hi Sod, You are correct that it was a simple job, but it was only that because of our experience and training in the plumbing field. We unclogged a drain and flushed your tankless water heater. I'm sorry you felt that we were over priced, but remember we are licensed and insured plumbers. We are not handymen. We hold Rinnai Pro Certification as well as many other certificates of training. Thank you for the business, and we hope to help you with future issues if you have any.

Plumbing Pipe Repair

Credentials

Background Check

Tara Wagner

FAQs

What is your typical process for working with a new customer?
We offer onsite diagnostic with our technicians. There is a $79 diagnostic fee to have someone out. This is, however, not charged if we are hired.
What education and/or training do you have that relates to your work?
NC Licensed P1 Plumber. This is for Commercial and Residential Plumbing.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for a license number, make sure if they arrive to your home that the number they give you is on their vehicle. It's the law.