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Leroy was very accommodating and responsive. Not only did he take care of the water heater replacement, he also took the time to address other plumbing concerns I had in the house and also got those fixed since he had the parts on his van. He also educated me on maintenance of the water heater and also gave recommendations regarding my other plumbing concerns factoring in my perspective and plans for the house in the near-term. I highly recommend Leroy -- great service, knowledgeable, and also informative! Leroy rocks!
Mr. Rooter sent out a technician promptly, and it was determined I needed a new water heater. The technician removed the old water heater, left and returned with a new heater and installed it within 3 hours. The cost was reasonable and the service was exceptional. I purchased a "membership" which gave me a discount equal to the cost of the membership. The membership included future discounts on service, equipment and yearly water heater maintenance.
Santiago installed 20 ft. of dryer duct for me and did an excellent job. He is very intelligent and very articulate, and most importantly VERY HONEST. I asked him to create quotes for 2 additional jobs and gave him every opportunity to price gouge me by offering to let him purchase items for me, like a new faucet. An unscrupulous person would have jumped at the chance to buy and install a cheap faucet but charge me top dollar.....but not Santiago! He gave me several very legitimate reasons why I should make the purchase myself, i.e. my particular taste, my price point, the ability for me to see the item before purchase, etc. If you are hesitant to hire someone sight unseen, you do not need to worry. Santiago is a trustworthy, experienced professional.
Ryne did a great job installing our new water heater! He was very professional and the installation cost half what we were quoted by another company.
Completed my water heater installation in a timely matter and the price were extremely reasonable! He was very professional and knowledgeable...will definitely be using him again in the near future.
I am a blind veteran, musician, husband, and a father from the Parkton/hope mills/Fayetteville greater area. I could not have been more satisfied with the job that Backdraft did for me, they responded to me in a very timely manner and were very professional. I personally have build fences before going blind so I wanted to get somebody that would do as good as job as I would and they definitely met and exceeded that challenge and I thank you for it. They also are going to help me fix an electrical bathroom fan problem , That I hired another company from Fayetteville whose name rhymes with smash Wells who came out and halfway put in my fan and never contacted me ever again, also they had no problem with helping me with advice as well as tacking a piece of vinyl up for me also. I would recommend this company for anything that they put their name on it and that they say that they are capable of doing.
Mr. Smith was on time. He fixed my back door so it closes properly, he secured the iron legs on my patio table and diognosed the problem with my ceiling fan. I called him back. He fixed the leaking pipe beneath my kitchen sink, my dryer door so it no longer pops open, and he secured the arms and legs of my diningroom chairs. Edward does quality work and I highly recommend him as a maitenance professional! He is our permanent go to guy for all our future projects. Plus his rates are reasonable.
I was very impressed with the service I recieved. He came to my home in time and installed my door professionally. The door was not salvageable so he went to Lowes and purchased a new door and frame for me and then installed it. He did not charge me extra for going to get the door, I paid for the door and he still charged me the same quote he had previously quoted. I will us him in my future home projects. Thumbtacks is my new favorite go to in order to find people to assist me with my future home repair needs.
Hired Michael to replace my kitchen sink with faucet and bathroom faucet. Very satisfied with his work! High quality with very reasonable price! He showed up on time and paid attention to details. He is willing to go extra miles to get the job done! Highly recommended!
Responded quicky in a professional manner when I needed a hot water heater replaced. I will definitely use them again,
All five stars! Sean is great and honest. We are so glad that we had the chance to work with him on our water heater!! They offered the best price and great service! We will definitely work with them again!
He repaired water leaks and fixed damaged sub floor and is working on replacing the flooring. So far I am quite satisfied with the work that has been done
Very courteous and prompt on installing a new water heater for us! In spite of the horrid heat right now. Willing to explain what is being done and why - in terms you can understand.
Javier was very friendly, responsive, and helpful. I initially called him to look at a few leaks I knew about and he gave me a free inspection. I just bought my house and it was built in 1961 so it had a few issues. He noticed that I had no pressure regulator valve so my water pressure was way too high. He fixed this and the leaks and installed a main water shutoff valve inside my house so that I can shut off the water without having to go into the crawl space. He was very quick to respond to emails and in getting the work done. I highly recommend Javier.
Improfix \ Ray was an excellent contractor. All work was completed in a timely manner. Ray was very easy to work with and we will definitely use this company again and highly recommend. Scope of work: New roof, plumbing, electrical, remove, repair and add walls, paint, etc. Ray is a first rate contractor!!! Definitely a 5 star experience!!
Duane was very knowledge and helpful. When we decide to install a water filter system, I will definitely call him.
George certainly emphasizes customer service. From the beginning, he answered all of my questions and was very helpful with suggestions concerning the best method of repair. He replaced a gas control valve on my water heater but also resolved some additional issues, ensuring its proper operation. His vast level of experience is obvious. You cannot go wrong if you select this individual for your service needs.
Tom of Sweetwater Plumbing replied very quickly to our service request for a new water heater and installation. Most other companies wanted to send a tech out, give an estimate, then return later to do the work. Tom requested pictures, which allowed the installer to bring needed materials and install in just one trip. Mario, the installer, was on time, personable, and got us back in hot water (pun intended) in no time. We would definitely use Sweetwater Plumbing again and highly recommend.
Hats off to William for responding to our water heater issue within 24 hours. He quickly responded to my queries and arrived on time and with the necessary parts on hand. He was professional, and I wouldn’t hesitate to hire him again or recommend him to others.
We were moving into a house knowing there was an existing hot water pressure problem to be fixed and a speculative quote from Lloyd. Lloyd quickly found a nickel in the incoming line to the water heater and saved us money in the process. In the future, we will definitely be calling Lloyd first and referring him to everyone!
Mike responded quickly to a voicemail I left for him. Out of at least 3 other places I'd called or emailed, he was the first to respond. He fixed my toilet leak and went out of his way to fix additional problems that I didn't even know were present. He was fast, honest, courteous, and a friendly professional. I would recommend him to anyone.
Jeff replaced my hot water heater. He is very professional and knowledgeable. The price quote was the best and he went over and above what I expected. The cleanup was spotless!