If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Carolina Preferred Services is a family-owned business located in Gastonia. We provide top-notch commercial and residential HVAC and electrical services to Gaston and all surrounding areas. We strive to provide excellence to each individual we meet! As always, we offer free estimates on installations.
Overview
Hired 11 times
Serves Gastonia, NC
Background checked
License verified
15 employees
4 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Heating – Group 2
License state: NC
Background checked
Passed by Jordan Wall on Dec 13, 2024.
Services offered
Fixture type
Ceiling height
Under 8 feet
8 - 10 feet
10 - 14 feet
Over 14 feet
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, punctuality, and professionalism.
Excellent 4.9
74 reviews
5
96%
4
0%
3
1%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Betty W.
Aug 2, 2025
•
Hired on Thumbtack
During the storm it tripped a whole side of the kitchen’s outlets and they showed me how to fix it and explained about the light being off or on! Expensive but glad the outlets worked again.
Details: Electrical not functioning normally • Outlets • 8 - 10 feet (standard ceiling) • House
Electrical and Wiring Repair
David C.
Jan 13, 2026
•
From Google
We are extremely satisfied with the work done by Carolina Preferred Services in Gastonia!Nick runs a fantastic operation. His employees were not only on time every day, but they were also professional and completed the extensive work exactly as per the initial quote, with no hidden fees or surprises. They cleaned the site very well when the work was completed. Nick was also very responsive to a small manufacturing claim we had. He took care of it immediately.They handled several major projects for us:Installed a split unit air conditioning systemWired our entire 30x40 metal buildingInstalled all the necessary lightingThe quality of their work is excellent, and the finished product is exactly what we needed. We highly recommend Nick and his team to anyone in the area needing reliable electrical and HVAC services.
Carolina Preferred Services, LLC's reply
Thank you Mr. Chapman for the kind and detailed review. It has been a pleasure to help you with your projects!
Tyler S.
Feb 3, 2026
•
From Google
Took my call on a Saturday during an ice storm. Helped me get it running with the emergency heat. Great company and very good pricing!
Carolina Preferred Services, LLC's reply
Thank you Tyler, we appreciate you taking your time to leave such a kind review!
Thomara P.
Dec 1, 2025
•
Hired on Thumbtack
They responded to me at 11 pm at night with a response with next day services! He was actually military on time (early). He was helpful and knowledgeable. I will 100% recommend them and affordable.
Details: Fixture or outlet not working • Outlets • Wiring • Circuit breaker panel or fuse box • 8 - 10 feet (standard ceiling) • House
Electrical and Wiring Repair
Arnie m.
Dec 21, 2024
•
Hired on Thumbtack
Showed up on time. Evaluated the need quickly and fixed the issue
Details: Upgrade wiring, fixture, or equipment • Lights • 8 - 10 feet (standard ceiling) • House
Electrical and Wiring Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Carolina Preferred Services is committed to delivering high-quality service repair for your home or business. Our pricing is competitive, ensuring value for the services provided. We strive to employ individuals who embody honesty and integrity, ensuring the best for our customers. Take advantage our $49 first-time customer discount.
What is your typical process for working with a new customer?
We begin by sending a friendly representative to your home to conduct an inspection for your service or installation. We also provide free estimates for new systems, electrical service, panel swaps, generators, and more!
What education and/or training do you have that relates to your work?
We are a fully licensed HVAC and electrical contractor. Many of our employees have attended technical school or participated in on-the-job training programs. Additionally, our employees continue their education through in-house training program and factory training sessions.
