FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thank you for your inquiry about Roland Black’s pricing. As each home and situation is unique, we are unable to provide a quote online. However, our team of expert technicians is trained to assess the situation and provide you with options that will fit your needs.
- What is your typical process for working with a new customer?
At Roland Black Heating & Cooling, our goal is to provide a referral-worthy experience every time we interact with our customers. From the moment you pick up the phone to contact us to the second we pull away from your property, rest assured our team will always make sure your safety and comfort come first.
- What education and/or training do you have that relates to your work?
Prior to joining the team, Jeff served in the military for 14 years completing tours in Iraq and Afghanistan. Once returning home, he started his career in the heating and cooling industry as a helper servicing residential clients.