If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our mission is to be our clients’ trusted ally when they need us most, providing complete solutions for all their plumbing problems. From emergency repairs to new system installations, we are committed to solving every challenge with the utmost dedication, using only high-quality materials and modern techniques. Our goal is to ensure the total satisfaction of our clients, establishing long-term relationships based on trust, honesty and a service that exceeds expectations. That is why we are committed to building trust through a transparent, honest and close service, ensuring that our clients feel at ease at every stage of the process, from the initial assessment to the completion of the work.”
Overview
Current Top Pro
Hired 179 times
Serves Gastonia, NC
Background checked
2 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
136 reviews
5
98%
4
1%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Zade A.
Jun 8, 2026
•
Hired on Thumbtack
Diego is such a great guy and plumber, I used him for a big project (6 waterheaters, routing kitchen pipes, shower set and many more) and he did everything perfectly well, on time and on budget.
Details: No new piping needed • Other plumbing installation or replacement • House
Plumbing Pipe Installation or Replacement
Joyce B.
Apr 15, 2026
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Hired on Thumbtack
Working with Diego was a breeze - a quick response and turnaround with a quote for the work I needed done, a quick turnaround in terms of install of a whole house gas tankless waterheater and he followed up with me 5 days after install to make sure everything was working as expected.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Pravesh B.
Jul 14, 2026
•
Hired on Thumbtack
Diego came right away and fixed our problem within minutes. Excellent professional guy who I would hire again if I had any plumbing needs.
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago
Sink or Faucet Repair
Yvette C.
Jul 2, 2026
•
Hired on Thumbtack
⭐⭐⭐⭐⭐
Diego is, without a doubt, one of the best plumbers I have ever hired. From the moment he arrived, I could tell he truly takes pride in his work.
He installed a new outdoor faucet and paid special attention to every detail, making sure it was done correctly and built to withstand our winter temperatures. The finished work looks beautiful and was completed with exceptional craftsmanship.
Inside the house, I needed the toilet water supply valve moved a couple of inches to the left. I was amazed by how precise and meticulous he was. He worked with gloves on, had every tool imaginable, protected the work area, and left everything incredibly clean and organized. You could see that quality—not speed—was his priority.
What impressed me the most was his professionalism, honesty, and respect for my home. It’s rare to find someone who combines technical skill with such attention to detail and genuine care for the customer.
Diego is truly a blessing to anyone who needs plumbing work. If you’re looking for someone who does the job right the first time and treats your home as if it were his own, I recommend him without hesitation. Five stars aren’t enough!
Details: One or more entire rooms • Install pipe to one or more rooms • House
Plumbing Pipe Installation or Replacement
Jessica P.
Mar 23, 2026
•
Hired on Thumbtack
Diego was fantastic! He responded very quickly and came out the same day. He found and fixed the problem in no time. He was reasonably priced and very friendly. Will definitely call for any plumbing needs I have in the future!
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Credentials
Background Check
Diego Yaima
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My prices vary depending on the type of installation, the complexity of the job, and the model of water heater the customer chooses. I always provide a detailed quote before I begin, so the customer knows exactly what to expect. I also explain any additional fees that may apply, such as modifications to gas or water connections if necessary. My goal is to be transparent with costs and ensure the customer receives quality service at the best possible price. I also give discounts if payments are made in cash. We could negotiate, ideally both parties should be fair and reasonable.
What is your typical process for working with a new customer?
My typical process when working with a new client begins with an initial consultation to understand their needs and evaluate the space where the water heater, leak repairs, or Garbage Disposal Installations, etc. will be installed. I then recommend the best options based on their budget. After details are agreed upon, I schedule the installation, which includes removing the old equipment such as the water heater, installing the new heater, making the gas and water connections, and performing operational tests. Finally, I explain to the client how to use and maintain the system to ensure its long-term performance.
What education and/or training do you have that relates to your work?
My training in this job comes from my years of practical experience in the installation and maintenance of hot water systems in more plumbing jobs, both remodeling and new construction, I have learned about the operation of tankless heaters, such as those of the brand, through research and work in the field. In addition, I have kept up to date with new technologies and best practices to offer safe and efficient installations to my clients.
