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Anchor Plumbing HVAC and Backflow

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About
Anchor Plumbing and HVAC (formerly Triad Drain Cleaning) opened their doors in 2021 to residential customers after seeing an unfair market pricing and unreasonable warranties being offered by the large big businesses plumbing companies in the area. Our goal is to provide those in need of drain cleaning, plumbing and now HVAC repairs an economical option by a technician they can trust. Please choose us today, so we can help you. We are your local family and veteran owned licensed and insured drain cleaning company serving the Raleigh/Louisburg/Durham/Rocky Mount area.
Overview

Hired 165 times

Background checked

2 employees

5 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Credit card.

Social media

Facebook

Services offered
Appliance type

Dishwasher

Property type

Residential

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

117 reviews

5

91%

4

1%

3

2%

2

1%

1

5%

Read reviews that mention:

pro avatar
Kay H.

1 month ago

•

Hired on Thumbtack

Travis and Austin's expertise was exceptional! They diagnosed the issue accurately, determining that the problem was not with the HVAC system, but rather insufficient incoming power to the house. They contacted Duke Energy on my behalf, and a linesman was dispatched to investigate. He discovered that there was inadequate power reaching the main panels in the house, as well as faulty underground wiring. Duke Energy began repairing and replacing the underground wiring the same day. A VERY HIGHLY satisfied customer !!

Details: No heat • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Marie B.

3 weeks ago

•

Hired on Thumbtack

There was some confusion about the initial visit, after sharing about a dishwasher not getting water, FaceTiming details of the machine he determined it was the pump. Quoted me $185 for parts and two hours of labor. He arrived and spent about twenty minutes making the repair and charged me $240. He demonstrated that the machine was running. Later I realized that the motor was running, but no water was being sent, which was the original problem. I sent multiple unanswered text messages and finally stopped payment of the fees paid. Suddenly I heard from him, but he abruptly stopped the call stating he would call right back. Nevertheless, I called the bank and approved the payment. 24 hours later he apparently realized he’d forgotten, and called again to schedule an appointment, but suddenly entered a tunnel and the call was dropped. He texted me to provide that information. It’s 5:01 on the appointment day, and I’ve heard nothing. I understand that issues come up, but it’s not ok to take payment and then not repair the equipment.

Details: Dishwasher • GE • Residential

Appliance Repair or Maintenance
pro avatar
Jawan B.

Apr 27, 2024

•

Hired on Thumbtack

Travis (owner, operator, and veteran) called only a few minutes after I placed my request. He was willing to inspect our HVAC issue last night. We didn't expect anyone to respond so quickly and only declined because we were in bed. Instead we were able to set an appointment this morning. Travis showed up in the agreed time window. He swiftly identified the problem and fixed it immediately while explaining along the way. Since he finished so fast, I asked him to check a plumbing issue we were having. (Triad Drain does plumbing, too) We were so impressed that we signed up for the Comfort Club which, among other benefits, provides biannual HVAC maintenance and plumbing check. We definitely recommend Triad Drain Cleaning, Plumbing, and HVAC.

Details: Repair • Unit won't turn on or off • Outside • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
William P.

Aug 15, 2023

•

Hired on Thumbtack

I had a great experience working with Travis from Triad Drain Cleaning & Plumbing. Travis took the time to educate me about my home plumbing, and offered numerous pieces of advice regarding things to look out for, and to keep on top of. He clearly explained the work required for my repair, and got the leak repaired quickly and for a very reasonable price. Moreover, Travis is just a solid human being. I wish more contractors were like this.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair
pro avatar
Brianna H.

Jul 26, 2023

•

Hired on Thumbtack

Travis was very thorough and he didn’t just fix the issue but he taught me about the mechanics. He thought about the long term maintenance and how to save me money in the long haul.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Plumbing Pipe Repair
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Marie Thompson

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