KC's Improvement & Construction Co., Inc.

Greensboro, NC

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About this pro

How does your service stand out?

At KC's Improvement & Construction Co., Inc. we take the details seriously. Clients rely on our vast expertise, efficient project management, transparency, and commitment to quality at every stage of the renovation process. We offer client login's to allow our customers to track job progress. Access your important documents, invoices, change orders and material selections with our integrated customer portal! Come check us out!

What do you enjoy about the work you do?

At KC's Improvement & Construction Co., Inc. we've been in business for 32 years for a reason. A life long passion for all things mechanical, owner Keith Crabtree has perfected project management and quality craftsmanship. KC's prides itself on our work and it speaks for itself! Come check us out!

Location

Greensboro, NC 27408

Years in business

33

Number of employees

10

Times hired on Thumbtack

22

Reviews

8 Reviews
  • Debi K. Jul 25, 2016
    Home Remodeling
    Verified Review
  • Phillip H. Jul 20, 2016
    General Contracting
    Verified Review
    Exterior door remove & replace
  • Stephanie H. May 23, 2016
    Handyman
    Verified Review
    House renovations, very timely.
  • Jessica R. Dec 2, 2015
    KC's did my entire kitchen and bathroom. Keith and his staff made the process as painless as possible. I really appreciate the professionalism and hard work. The workmanship was great, budget was cost effective and the work was done In a timely fashion. I love my new kitchen and am considering a deck over winter so it can be ready for Spring and Summer. Definitely will call KC's to do the work...I highly recommend them.
  • Charles K. Sep 9, 2015
    General Contracting
    Verified Review
    never produced a quote or estimate after 2 site visits
  • Teresa S. Jul 12, 2015
    Home Remodeling
    Verified Review
    Very quick on getting back to us to schedule estimate and was completely finished with our project in approx. 2 weeks.And they worked well with us on what we wanted
  • Teresa K. Jun 26, 2015
    HOMEOWNERS BEWARE! I hired KC Improvements for structural repairs under my home in May 2015. Once the job was completed to their satisfaction, payment was requested immediately. This was before a walk through had been completed or issues that I had with several spots on my floor were ever addressed. I emailed the owner Keith about several concerns that I had with the job. Foremost being that the estimate included $600 worth of fees for an electrician and an HVAC subcontractor. Neither of which were necessary for the completion of my job. When I questioned Keith and the foreman Larry about this, I was told that the plumber took longer than they planned. When I questioned them about all the extra supplies that were not used, I was told by Larry that “it all washes out in the end”. When I questioned them about the downspout leader that my landscaper installed during a separate job and why this wasn’t removed from my estimate, there was no response. I received another invoice with an email stating that should I want an itemization of what they did, it would cost me $115.00 an hour with a 4 hour minimum fee. If they had nothing to hide and could honestly stand by their work, why would they demand $460 to prove the integrity of their estimate? I have paid the full balance, but will never use KC Improvements for a job again. I warn others to do the same.
  • Harold S. May 1, 2011
    We have used kc's improvement for several years. They have always come thru with a wonderful job. Mr. Crabtree has even helped us design our kitchen and he designed our deck. We are very satisfied with the jobs they have done for us. i would recommend them to anyone.

Q&A

What education and/or training do you have that relates to your work?
We continually take certification courses in various areas of this industry in addition to keeping up with industry related publications and leaders of the industry. We are EPA Certified Renovators complying with the new lead paint laws.
Do you have a standard pricing system for your service? If so, please share the details here.
We use a unit price method that incorporates all associated costs for a particular task being performed
How did you get started doing this type of work?
I started doing construction labor in middle school and liked it so much that I started my own business while in high school
What types of customers have you worked with?
Major Renovations, Room Additions, Bath and Kitchen Remodels, Structural Work, Interior and Exterior Repairs
Describe a recent project you are fond of. How long did it take?
We performed a whole house renovation and added 1000 SF of additional living space which included as Master Bath and Closet, Laundry Room, Florida Room, Second Story Guest Bath and Home Office/Bonus Room.
What advice would you give a customer looking to hire a provider in your area of work?
Check credentials, references and feel comfortable with whom you are working with
What questions should customers think through before talking to professionals about their project?
The amount of unpaid time we invest in order to secure a project as well as the challenges that we face everyday in this industry