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Merciful Maids
Merciful Maids

Merciful Maids

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Introduction: Merciful Maids Cleaning Service, LLC is new to Thumbtack, but not new to providing exceptional cleaning services! When you live a busy life, it is difficult to find the time to keep your home or office sanitized, organized and tidy. You can count on Merciful Maids to take care of your property so that you can focus on the true things that matter. We are woman and locally owned. We offer a full range of office, special events, and residential cleaning services from daily, weekly, one-time cleanings, deep cleanings, move-in/move-out cleanings, or just regularly scheduled cleanings. Built on the principles of hard work, quality and excellent customer service! We provide a high-touch home and office cleaning service to the Piedmont triad community. Merciful Maids offers simplicity, convenience and quality service! We have flat rates, easy booking options, and the best skilled cleaners around! We know our prices may not be the lowest you'll receive, but our quality speaks for itself. Visit our website and you'll see why we do not compete on price; however we price to match our quality and offerings. Our process is easy as 1, 2, 3! Book and manage all cleanings online in 60 seconds. Around the clock customer service offered by phone, email, text and instant chat is available to all clients and potential customers. We make your mess our business! We guarantee that we will get the job done right and just in time! Look forward to servicing you! Sincerely, Merciful Maids

Hired 4 times

Background checked

1 year in business

Payment methods

Credit card, Stripe

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

26 photos

  • Community Club House Cleaning

    Carpet Cleaning

Cleaning method


Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

6 reviews


Read reviews that mention:

Michelle w.

Merciful Maids was recommended to me for an emergency cleaning and they done an awesome job. They came out and met all my needs.
Jun 28, 2020
Kimberly M.

House Cleaning

Responded right away! Will write a review once cleaning completed tomorrow!
May 30, 2020
L'Sonya S.

Merciful Maids did a wonderful job cleaning my parents home. It was spotless. I would definitely recommend their services.
Merciful Maids's reply
Thank you L'Sonya for expressing your positive feedback regarding our service . We pride ourselves on delivering quality cleaning and 100% customer satisfaction! Thanks again for choosing Merciful Maids and we look forward to helping your parents again soon!
Apr 30, 2020
Tonya W.

House Cleaning

They responded quickly to my inquiry about their services.
May 30, 2020
Evonda J.

Quick and timely responses. So easy to schedule a service. Showed up on time and made sure I was satisfied at the end of my service. Thank you so much!
Merciful Maids's reply
Evonda, thank you so much for sharing your positive experience with Merciful Maids. We value your time and aim to make the process as simple as possible for you. We look forward to seeing you back soon!!
May 1, 2020
Background Check

Latasha Siler


  • What should the customer know about your pricing (e.g., discounts, fees)?

    We never compete on price! We offer simple flat-rate pricing for home cleaning services based on the size of your home given the number of bedrooms and bathrooms. We also offer occasional specials and discounts.

  • What is your typical process for working with a new customer?

    We have a pretty convenient process. Once a new client has booked online or over the phone, I give a friendly call to confirm the details of the clean, then find out if the customer has any additional needs or preferences. Once the details are confirmed, the customer will receive an email outlining the cleaning. All customers receive a reminder email or text of their cleaning the night before and we give a follow-up call after the cleaning is complete to check for satisfaction and quality of service. For new customers or those who haven't used any professional cleaning service within the past 45 days, we recommend a deep cleaning for the first clean. It is a full detailed cleaning to get your home to the level of clean you desire. This allows for our cleaners to maintain a high standard of clean for your home through ongoing service - whether, weekly, biweekly or monthly.

  • What education and/or training do you have that relates to your work?

    Merciful Maid has a vast amount of experience servicing residential and office clients. I thoroughly interviewed and hand selected a team of friendly, experienced and professional cleaners. Many of our cleaners have worked in the hotel and hospitality industry where they not only have a craft in cleaning, but also exceptional customer service qualities! My team has a combination of over 10 years of experience and they absolutely LOVE cleaning and bringing joy and satisfaction to others in the form of a clean and healthy home and business!

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