It’s free with no obligation to hire
Hired 9 times
22 years in business
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The guys from Window Genie did an outstanding job. I recommend 100%. They were on time, very professional and accomplished the job in a very timely manner. Great Job!!Sep 14, 2016Verified
Best home service professional I've ever done business with. Would highly recommend to friends, neighbors, and even my mother! Mike & Sue are great people and the technicians were clean, prompt, reliable and professional. Thanks Window GenieFeb 25, 2016
Professional staff that communicated about scheduling, showed up when they said and did a great job!!Oct 31, 2016Verified
Outstanding in every way. Reasonable quote which was honored. Came on time for the stated appointment. Quality work. We will use them again.Nov 10, 2016Verified
Everything has been wonderful in dealing with Mike. He is fantastic. Highly recommend.Sep 9, 2016VerifiedWindow Genie of Greensboro's reply
John, it was a pleasure meeting with both of you today. Thanks for the kind words. We look forward to making your home shine!
- What should the customer know about your pricing (e.g., discounts, fees)?We have standard window counting methods on our web site. Most Windows have standard pricing with only some minor variations. Pressure Washing is dependent on home size, seriousness of mildew and dirt and special equipment requirements. We do have starting prices for house, deck, and concrete washing as well as guidelines for small, medium, and large homes pertaining to house washes
- What is your typical process for working with a new customer?It really depends on the project. Generally understanding customer needs is the first step, as well as getting to know the customer and making a connection. Our intent is to create a long term relationship with our customer and a trust where they see us as having their best interest in mind every time we return
- What education and/or training do you have that relates to your work?We are a franchise that required specific training for owners and techs. I also carry an engineering degree and worked in private industry for many years. This allows me to understand the technical, chemical, and customer service aspects of our business.