Window Genie of Greensboro
Hired 9 times
23 years in business
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- What should the customer know about your pricing (e.g., discounts, fees)?
We have standard window counting methods on our web site. Most Windows have standard pricing with only some minor variations. Pressure Washing is dependent on home size, seriousness of mildew and dirt and special equipment requirements. We do have starting prices for house, deck, and concrete washing as well as guidelines for small, medium, and large homes pertaining to house washes
- What is your typical process for working with a new customer?
It really depends on the project. Generally understanding customer needs is the first step, as well as getting to know the customer and making a connection. Our intent is to create a long term relationship with our customer and a trust where they see us as having their best interest in mind every time we return
- What education and/or training do you have that relates to your work?
We are a franchise that required specific training for owners and techs. I also carry an engineering degree and worked in private industry for many years. This allows me to understand the technical, chemical, and customer service aspects of our business.