FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts: 10% Off First Responders, Teachers and Military (We appreciate your service) Hourly Rate: Hourly rate does not include the cost of materials.
- What is your typical process for working with a new customer?
1. Initial Consultation: We start by scheduling an initial consultation with you to understand your needs, goals, and expectations for the project. This may involve a phone call, video conference, or in-person meeting. 2. Proposal and Quote: Based on the information gathered during the initial consultation, we'll prepare a detailed proposal outlining the scope of work, project timeline, deliverables, and pricing. We'll provide you with a quote for your review and approval. 3. Contract and Agreement: Once you're satisfied with the proposal and quote, we'll draft a contract outlining the terms and conditions of our working relationship. This includes payment terms, milestones, and any other relevant details. We'll ask you to review and sign the contract before proceeding 4. Project Planning: We'll create a detailed project plan that outlines tasks, timelines, and milestones. This plan will be shared with you for your input and approval. 5. Project Execution: With the project plan in place, we'll begin the work. We'll keep you informed of our progress and communicate regularly to ensure that the project stays on track. 6. Review and Feedback: At various stages of the project, we'll provide you with updates and deliverables for your review and feedback. We'll make any necessary adjustments based on your input to ensure the project meets your expectations. 7. Final Delivery: Once the project is complete, we'll deliver the final product to you. We'll conduct a final review to ensure that everything meets your satisfaction. 8. Post-Project Support: After the project is completed, we'll offer ongoing support to address any questions or concerns you may have. Depending on the nature of the project, this may include training, documentation, or follow-up meetings. 9. Feedback and Evaluation: Finally, we'll seek your feedback on the project and our working relationship. We value your input and use it to improve our processes and services for future projects.
- What education and/or training do you have that relates to your work?
We are licensed General Contractors and Plumbers. Our team has 32 years of experience in commercial and residential construction.