Premier Rental Property Management LLC
Premier Rental Property Management LLC

Premier Rental Property Management LLC

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Management needs
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Introduction
Experienced Property Management, Investment Sales, Real Estate Sales, in both NC and SC
Overview

Hired 1 time

Background checked

License verified

6 employees

19 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Projects and media

11 photos

Projects and media

11 photos

Specialties
Management needs

Reviews
3.2

9 reviews

5
56%
4
0%
3
0%
2
0%
1
44%


pro avatar
Priya G.
Oct 27, 2015
Worst management company ever. I have not had any dealings with Todd, however, I have had the miserable experience of dealing with Karen Rummel. She has NEVER responded to any emails, phone calls, or texts messages in a timely fashion. The only two times in basically 2 years I could even get a response from her was when there was a big leak in the ceiling and when the toilet overflowed and I needed an emergency plumber (which I am STILL WAITING TO BE reimbursed for). NEVER EVER RENT A PROPERTY managed by this company. You will never get a response. I have never felt more angry or disrespected by another so called professional. She should lose her job for her horrible lack of communication. Anyone reading this should be BEWARE and find another property. Believe me you will be so so thankful you did!
pro avatar
Nathan A.
Sep 22, 2013
DO NOT USE this company! Todd Correll has managed our property for two years. After you sign your contract with this company you will never hear from them and they will not answer or return phone calls in a timely manner. We are very unhappy with how they do business. They take your money and don't do anything for you. BEWARE!!
Premier Rental Property Management LLC's reply
In response to the above 1 star review, the homeowner failed to mention that PremierRPM secured a well qualified tenant to sign a 2 year lease, over those 2 years the tenant was excellent and the homeowner was paid in excess of $21,000 over that 2 year period, they paid us to manage there property. Typically you don't want to hear from us, if we are calling then something is wrong, (ie. tenant did not pay, partial payment, maintenance issues) we don't call to say Hello. The homeowner called several times to my personal cell after hours, I returned his phone call the next morning and stated our business hours(as it does on my voicemail). However he continued to call after hours and leave messages. We have families as well and you don't want your customers calling you at night during dinner I'm sure. The homeowner was aware of our fees prior to signing anything with us and agreed to them. If after a 2 year period the only bad thing you can say is that I didn't call you back at night, then we consider it a job well done, many of my owners would be happy to get a great paying tenant and have them sign a 2 year lease with little to no issues. That's good property mangement, if your looking for a chat buddy or text friend then we suggest match.com
pro avatar
Joe B.
Dec 16, 2014
The response to the complaint above (especially the last sentence) shows how awful, immature, and tacky the business skills of Premier RPM are. This company is absolutely disrespectful and I have never been treated so poorly by a "business." They all deserve to loose their jobs and quite frankly, I don't understand how they have a single customer. When called for maintenance requests so important as risking tenants safety they, do not respond for as long as a month. NEVER WORK WITH THIS COMPANY!
Premier Rental Property Management LLC's reply
Thank you for you FAKE review, we do not or have not in past ten years had a tenant with first name Joe or Joseph and a last name that starts with B. We have office hours just like any other business, clearly stated on our voicemail. Some of us like to spend time with our families. Also you would think if you maintenance request was a risk to your health you would have said what it was.
pro avatar
Greg J.
Feb 24, 2015
I inherited a house about 3 years ago, but I needed someone to help me manage for my sister and I, we didn't have the first clue where to start. I found Premier Rental on the web and contacted them. They were very helpful with me getting our home ready to rent. It wasn't long before our home was rented to very nice tenants, so far we haven't had any problems with them.
pro avatar
Peggy H.
Oct 2, 2015
Premier has successfully manage our single family home in Greensboro for 4 years. Courtney our property manager is the most professional and efficient manager we have ever hired. Premier handles service requests promptly and fees are reasonable. They thoroughly check credit history of potential tenants and rental payments are direct deposited on time. We live in another state and feel very comfortable with premier taking care of all of our property management needs
Credentials
License

License Type: Real Estate - Broker (NC)

Background Check

Joseph Correll

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our Property Management Fees 9% of the monthly rent collected Leasing commission is 1/2 of one full months rental rate. Renewal Fee is a $200 flat fee each time a lease renewal is executed with an existing tenant. We add 10% to any bill associated with your property. Management fees are only collected when the property is rented. We basically handle everything for you.

  • What is your typical process for working with a new customer?

    Showing Of Your Property We will personally show your property to prospective tenants. We do not believe in allowing tenants to see your property without Premier being present, unlike other companies. Lockbox will be placed on the property for any REALTORS to show your property. During Occupancy This is when our management fee will begin. You will only pay us when a tenant is in your home. We will be the only contact for you and your tenants. Both you and the tenants will have my mobile phone number and email for any questions or concerns. We pay owners via electronic deposit starting on the 15th of each month- ten days after tenant payment has been received. We can handle repairs on your behalf. If we do, we add 10% to any bill or you can also handle the bills yourself. If we handle it, we will send you a financial statement and a copy of the invoice marked paid. If the tenant does not pay or they break the lease conditions, we will handle the eviction process. We send any outstanding balance to a collection agency and that balance will stay on their credit until it is paid.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Choose a company that is quailifed, licensed, and has a history of doing good business

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