FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We like the details first - we want to provide the best possible pricing for YOUR event.
- What is your typical process for working with a new customer?
Quick and simple! First we need the details to check our availability (date, time, event type). Once we have that information we can provide pricing and package specifics. If both parties agree that we are a good fit then a completed contract and a security deposit secure your date. We'll then work on customizing your photo template and ironing out any last minute logistics 2-3 weeks prior to your event.
- What education and/or training do you have that relates to your work?
Heather & Josh both have Bachelor of Arts degrees - Heather in Communication from NC State and Josh in Photography from Western Michigan. Both have extensive backgrounds in sales, marketing and customer service. When they are not out helping their customers celebrate with the photo booth Heather is a Project Manager for a large PC company and Josh works in Inventory Control & Fleet Management for a large automotive dealership.