I am not the most tech savvy person you'll ever meet, so when I found Triad Mac, I was more than thrilled. I always dreaded trying to get help at the Apple store because there was just too many distractions and I felt very rushed. Rob came to my house and patiently walked me through tons of questions until I was completely satisfied. He gave me recommendations that made my connection better and installed everything I needed without having to call anyone else. He showed me shortcuts and ways to make my computer perform the way I wanted it to. He was so knowledgable, polite, and professional. I have recommended Triad Mac to all of my friends. I don't think you will find better service anywhere! Truly the best service I've ever had!!