My name is Trinity and I was born and raised in Union County, North Carolina! I have over twenty years of plumbing experience in both new construction and service and repairs. I pay attention to detail and treat every job site as if it were my own. I’m licensed, background checked and insured. If you are looking for honesty, punctuality and good work ethic, Pioneer Plumbing is the company to call. I look forward to serving you!
Overview
Hired 278 times
Background checked
License verified
3 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Credentials
License verified
Plumber – Class I
License state: NC
Background checked
Passed by Trinity Helms on Sep 27, 2021.
Services offered
Sink replacement needed
Sink installation or replacement
Faucet installation or replacement
Sink type
Pedestal sink
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
137 reviews
5
97%
4
1%
3
0%
2
1%
1
1%
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Read reviews that mention:
Darryl W.
Aug 2, 2025
•
Hired on Thumbtack
There was good communication from start to finish. Trinity explained what the problem was and what it would cost. He also explained other potential issues and gave an estimate for that.
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • Other issue • House
Plumbing Drain Repair
Elvira M.
Feb 10, 2025
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Hired on Thumbtack
This company came out after the previous plumber couldn’t find the problem, because the previous plumber, didn’t listen to the homeowner giving him a description of the problem. Pioneer listen to the homeowner . He was knowledgeable, professional , great customer service, honest, and they found the problem. I recommend this company
Details: Yes, repair is urgent • Leaking (problem area unknown) • House
Plumbing Drain Repair
Arturo S.
Feb 16, 2024
•
Hired on Thumbtack
I had to get a plumbing job done quick so that I could install kitchen cabinets and they were quick to take care of it then and there. No need to come back, schedule the job for a different day, or be unequipped to not make it look easy. Would recommend for a quick and accurate service!
Details: A few pipes • Hook-up appliance or fixture • House
Plumbing Pipe Installation or Replacement
Marissa B.
Dec 5, 2022
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Hired on Thumbtack
Pioneer Plumbing exceeded my expectations. I had a leaky sinkfaucet. They came out to my house faster than expected, within the time window they gave, and were honest about the issue and how to fix it. I will definitely be calling them again with any plumbing issues my home has in the future.
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Pioneer Plumbing LLC's reply
Thank you for the review Marissa! We appreciate you allowing us to do work for you. Please let us know if we can help out in the future!
Plumbing Drain Repair
Darrell A.
Jun 23, 2023
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Hired on Thumbtack
Couldn't be happier with Pioneer Plumbing. Replaced an outside faucet for me. Trinity explained thoroughly the work to be done, risks involved and expected cost. Very happy with the service and will definitely use them next time.
Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 1 faucet • House
Pioneer Plumbing LLC's reply
Thank you for the review Darrell! We are happy to hear you were satisfied with our service. We hope you don’t have any plumbing issues in the future, but if so we are happy to assist!
Sink or Faucet Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge $65 for a service call if we come out and no work is performed. This would be the case if we came out to diagnose something or if you choose to not proceed with the work.
What is your typical process for working with a new customer?
When a new customer reaches out to us we will contact them back as soon as possible. We may ask additional questions about the job or provide pricing if we are able, based on the information provided. We will then provide our earliest availability for their location and scope of work. If the customer wants to proceed with the job we will get additional information from them in order to add them to our schedule. Typically, we reach out the day before and confirm the appointment. After the visit they can expect to receive an invoice to the email address provided and can always reach us if they have questions. Reviews are always appreciated!
