My name is Trinity and I was born and raised in Union County, North Carolina! I have over twenty years of plumbing experience in both new construction and service and repairs. I pay attention to detail and treat every job site as if it were my own. I’m licensed, background checked and insured. If you are looking for honesty, punctuality and good work ethic, Pioneer Plumbing is the company to call. I look forward to serving you!
Overview
Hired 278 times
Background checked
License verified
3 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Credentials
License verified
Plumber – Class I
License state: NC
Background checked
Passed by Trinity Helms on Sep 27, 2021.
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
137 reviews
5
97%
4
1%
3
0%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Darryl W.
Aug 2, 2025
•
Hired on Thumbtack
There was good communication from start to finish. Trinity explained what the problem was and what it would cost. He also explained other potential issues and gave an estimate for that.
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • Other issue • House
Plumbing Drain Repair
Elvira M.
Feb 10, 2025
•
Hired on Thumbtack
This company came out after the previous plumber couldn’t find the problem, because the previous plumber, didn’t listen to the homeowner giving him a description of the problem. Pioneer listen to the homeowner . He was knowledgeable, professional , great customer service, honest, and they found the problem. I recommend this company
Details: Yes, repair is urgent • Leaking (problem area unknown) • House
Plumbing Drain Repair
Kevin K.
Jul 22, 2023
•
Hired on Thumbtack
Very good at explaining the work that needed to be done and the reason for the issues. Installation/repairs were done timely and we are really happy with the end result
Details: Yes, I need to replace a sink • Vanity sink • 2 sinks • 2 faucets • House
Pioneer Plumbing LLC's reply
Thanks for the review Kevin! We appreciate you trusting us with your plumbing needs. We hope you reach out should you need anything in the future. Your satisfaction means the world to us!
Sink or Faucet Installation or Replacement
Arturo S.
Feb 16, 2024
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Hired on Thumbtack
I had to get a plumbing job done quick so that I could install kitchen cabinets and they were quick to take care of it then and there. No need to come back, schedule the job for a different day, or be unequipped to not make it look easy. Would recommend for a quick and accurate service!
Details: A few pipes • Hook-up appliance or fixture • House
Plumbing Pipe Installation or Replacement
Clayton W.
Aug 1, 2023
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Hired on Thumbtack
Tanner and team were wonderful. They responded almost immediately to my initial request and arrived promptly the next morning. They diagnosed the problem almost instantly. I respect his approach to the business, his professionalism, and the value of his and his team's work quality. Moving forward, should I ever have another plumbing issue, Tanner will be my first call.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge $65 for a service call if we come out and no work is performed. This would be the case if we came out to diagnose something or if you choose to not proceed with the work.
What is your typical process for working with a new customer?
When a new customer reaches out to us we will contact them back as soon as possible. We may ask additional questions about the job or provide pricing if we are able, based on the information provided. We will then provide our earliest availability for their location and scope of work. If the customer wants to proceed with the job we will get additional information from them in order to add them to our schedule. Typically, we reach out the day before and confirm the appointment. After the visit they can expect to receive an invoice to the email address provided and can always reach us if they have questions. Reviews are always appreciated!
