Victory Solutions LLC

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Zip code

Scheduling

Rooms needing repair

Drywall repairs needed

About

My mission is to provide satisfactory solutions for home improvement needs, regardless of the scope of work involved. I believe that every customer and home should be treated with the upmost respect, and I am dedicated to providing quality results at competitive rates. I am knowledgeable in most areas related to outdoor and indoor home improvement solutions. My goal is to leave lasting impressions on those who put their trust in me. Customer satisfaction is my top priority.

Overview

Hired 3 times

Background checked

1 employee

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Services offered

Drywall repairs needed

Fill in dents or nail holes

Fill in cracks

Remove popcorn texture

Apply finishing

Property type

Residential

Commercial

Projects and media

16 photos

Projects and media

16 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.3

6 reviews

5

83%

4

0%

3

0%

2

0%

1

17%

Read reviews that mention:

Natalie J.

Oct 27, 2022

Jack H.

Nov 21, 2022

•

Hired on Thumbtack

Total professional. Really cares about a job done correctly and a satisfied customer.

Details: 2 - 5 hours (A few different projects) • Installation • Garage • Home

Handyman

Larry R.

Nov 3, 2022

My experience with Paul of Victory Solutions was top notch! He is a hard worker and he goes above and beyond what is expected of him. He worked hard to make sure the work I asked him to do was done correctly and was to my liking.

Lauren O.

Nov 2, 2022

Deon M.

Nov 15, 2022

•

Hired on Thumbtack

If I could give 0 stars I would. Unprofessional. I confirmed with Paul on 11/14 for an 11/15 service. I re-confirmed on the morning of 11/15 because he didn’t seem confident in the appointment time during our call. He confirmed the morning of 11/15. He then texts a couple hours later to cancel the appointment and reschedule for next week? Do yourself a favor, book elsewhere if you value your time and desire a quality customer service experience.

Details: 2 - 5 hours (A few different projects) • Assembly • Installation • Bedroom • Furniture • Wall hangings • Home

Victory Solutions LLC's reply

There are times when a job doesn't go quite as planned. In this particular case, there had been a scheduling conflict, an issue on my end. I fully understand the amout of frustration that this can lead my clients to experience. However rare the occurence, sometimes mine or my cleints schedules can get mixed up. The most reasonable thing to do would be to find a solution, to reschedule the work. After Deon relayed her frustration to me, and very quickly made it a point to leave a poor review, I sincerely apologized, explained my situation, and offered to reschedule for a discounted rate. I deeply regret that Deon feels poorly about the customer experience that she recieved. I only hope that my future cleints are both more understanding and more reasonable.

Handyman

Credentials

Background Check

Paul Melnik

Victory Solutions LLC

About

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