FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Diagnostic and repair or service ork the first visit is $125. Most repairs or service can be completed on the first visit. IF a second visit is needed the labor cost of the second visit is $75, plus the cost of any parts as needed.
- What is your typical process for working with a new customer?
I like to teach and inform customers of what their equipment needs annually based on their usage. Show them the repairs that are needed and explain the costs for full transparency.
- What education and/or training do you have that relates to your work?
I have worked in the fitness industry for nearly all of my adult life. with over 15 years of experience. Both residential and commercial, with many certifications nad trainings from brands such as Star Trac, Nautilus, Schwinn, Keiser, Icon Fitness, and many more.