FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide detailed, transparent proposals with no hidden fees. Pricing reflects the quality of materials, craftsmanship, and prep work required for a long-lasting finish.
- What is your typical process for working with a new customer?
We start with a consultation to understand your goals and timeline. Then we provide a detailed written estimate, schedule the project, and assign a dedicated project manager. Throughout the job, you receive daily progress updates and a final walkthrough to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in professional surface preparation, application techniques, product knowledge, and jobsite protection. We follow written SOPs to ensure consistent quality on every project.