FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every day a property remains unoccupied translates to lost income. The expense of professional management costs are easily offset by shorter vacancy periods. The right rental price reduces your vacancy loss and attracts the best residents. Fox Group Properties know the area market, and we can help you make a good decision when you’re pricing your home. Our team knows what residents are willing to pay and what the market can bear, and we can help you rent your property at the right rental price today. Let us balance earning you the highest ROI with your need to remain competitive. Fox Group Properties pricing is competitive, coming with the benefit of 30 years of experience from the areas leading property management company. Our management fees structure is simple and straight-forward with no hidden fees and includes everything from rental price analysis, to tenant screening, maintenance, accounting, and more. Contact us today for more information.
- What is your typical process for working with a new customer?
Our onboarding process for a new property we take under management includes: Pricing Strategy -- We make professional recommendations on repairs and cosmetic improvements that maximize monthly rent and complete a thorough Market analysis to determine optimal rent fees. Prepare & Market Property -- We take high quality photographs, deploy innovative marketing strategies & tap into a network of thousands of real estate agents to get your home rented as quickly as possible, usually within 2-3 weeks. Tenant Screening & Selection -- Our application process is fast and easy, with online rental applications. Applicants are thoroughly screened including credit history, criminal background, and previous eviction check, to avoid problematic tenants. Financials -- We provide comprehensive statements of cash flows to identify exactly where funds go making tracking your ROI effortless. No hidden or confusing charges. Easy, convenient, 24/7 access to all your reports and invoices. Move in / Move Out & Evictions -- Avoid the hassle of moving tenants in and out, we'll take care of it for you. If eviction should become necessary, we also include fast, full service eviction processing; from service of 10 day pay or quit, to representation in court, to lockout and re-listing of the property for new tenants. Modern Tools -- Robust reporting, online maintenance requests, vendor relationships providing discounted pricing for repairs, rent collection & mobile communication at your fingertips. Regular Interior & Exterior Inspections -- We perform Pre-listing and move-out inspections provided with photos and summarized condition status of your property. Tenant-in-place inspections are performed semi-annually. This process helps to identify small problems before they become big ones. Just the fact that the residents know that we’ll be stopping by every so often also motivates them to take good care of your property. That alone is worth the investment in our property management services! 24/7 Maintenance Handling -- All routine and emergency maintenance issues are handled by your expert property manager, including 24/7 emergency response for major repairs. We handle the challenges so you don't have to. On-Going Communication -- We make every effort to keep you informed about your property. Whether you live a few blocks from your rental property or hundreds of miles away, you can monitor the activity of your property from the convenience of your computer, 24 hours a day anywhere in the world using our secure, online Owners Portal.
- What education and/or training do you have that relates to your work?
David Fox David brings over two decades of invaluable experience and a depth of knowledge that is unmatched in the industry. A graduate of Western New England University with a Bachelor's degree in Business Administration and Finance, David's expertise lies in crafting ethical investment strategies that optimize property performance and maximize owner returns. He values fostering long-term relationships with tenants and owners, which enhances our exceptional management services and investment insights. David’s analytical and strategic skills perfectly complement Amy's creative insights, creating a strong team. David, a proud affiliate of the National Realtors Association and National Association of Residential Property Managers, has been a licensed realtor in North Carolina since 2004. Amy Dively With a remarkable 30-year career in the real estate industry, Amy is a true powerhouse of knowledge. Her journey has spanned every facet of real estate transactions, from mortgages and title work to property management and sales. At Fox Group Properties, Amy's prowess in marketing, sales strategies, graphic design, and online visibility enhancement, combined with her keen eye for real estate trends, has been instrumental in defining the company's unique market position. Her dedication to customer service is evident in her commitment to building lasting relationships with owners and tenants. Her unique blend of industry knowledge, creativity, and relationship-building skills sets her apart in the real estate field. A licensed Realtor in North Carolina since 2010, Amy proudly associates with the National Realtors Association and the National Association of Residential Property Managers.