Energy Masters Direct LLC

Mooresville, NC

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About this pro

How does your service stand out?

The owner is on every job installing right along with his crew. He is there from sale to completion and beyond.

What do you enjoy about the work you do?

I enjoy seeing customers get what they pay for and educating them along the way

Location

Mooresville, NC 28115

Background check

Complete

Years in business

27

Number of employees

12

Times hired on Thumbtack

74

Reviews

39 Reviews
  • Erin C. May 21, 2017
    Window Installation
    Verified Review
    Friendly consultation with no pressure. Calvin's quote came in a little less than competitors, AND we were impressed with his window product sample and his straightforward demeanor. Crew came when promised, worked hard and quickly, cleaned up after themselves, were kind to our kids, and we are thrilled with the end result. They are coming back this week to finish repairs on a problem found in a wall and have dealt fairly with us in working on that. I'd gladly recommend Energy Masters to anyone!
  • Therese R. May 19, 2017
    Window Installation
    Verified Review
    We replaced a large bathroom window. Affordable, super nice, punctual and very timely with correspondence. Cleaned up beautifully! Will definitely use again for more Windows!
  • John F. May 14, 2017
    Window Installation
    Verified Review
    work done speedily and efficiently - added much to house!
  • Valerie V. May 9, 2017
    Window Installation
    Verified Review
    These gentleman did an awesome job They were prompt, courteous, and fast. They cleaned up behind themselves. Owner on site snd inspected finished product. I highly recommend them.
  • Russell O. May 1, 2017
    Window Installation
    Verified Review
    I was happy with his fast response and willingness to help me with a my problem. I was a little disappointed with the quality of his finished work.
    Calvin C. May 1, 2017

    Mr O as discussed these are wood windows which require painting and as a result the "finished" result will be when your painter comes to paint. Thank you for the opportunity to work together.

  • Harold R. Apr 24, 2017
    Window Installation
    Verified Review
    We had 26 windows replaced in a 90 year old house. We had issues with window openings being out of square due to settling but they were able to get the job done and make it look great! We live next to a busy highway and the traffic noise is much less noticeable as well. I think anybody needing windows owes it to themselves to get a quote from Energy Master Direct. They were very courteous and friendly as well!
  • RL J. Apr 6, 2017
    Window Installation
    Verified Review
    Highly recommended
    I hired Energy Masters Direct LLC around November 2016. I am writing this review now in April 2017 because I think enough time has passed for me to have a long term idea of how the windows and work are going to hold up. The job included just over 20 windows total. Some of them were in very tough locations to install. Calvin came to my house to assess the job and discuss our options. He had examples for us to see and is knowledgeable in his field. It was a very informative, no pressure meeting. At the end of the meeting Calvin gave a complete write up on what we would get and the associated price. The price was reasonable for the scope of the work. Additionally, the price we were quoted that day was the price we paid, there weren't any surprises. For the actual install Calvin's team removed the old windows and any associated debris and installed all the windows in just over 2 days. They cleaned up the job site and left practically no evidence they had been there. The windows look great and all the new surround was much improved over what had been there. There was one window that was missing caulk (this was on one of the difficult locations) but once we alerted them they did get one of their workers out there to fix it. I am very pleased with my experience. Calvin and his team are willing to go above and beyond to make sure that the job is done right and that their customers are satisfied with it.
  • Ronald A. Mar 13, 2017
    Window Installation
    Verified Review
    Excellent Job on window Replacement.
    Great service and I would recommend Energy Master Direct LLC to others. Ronald Anthony
  • Barbara W. Mar 5, 2017
    Window Repair
    Verified Review
    Excellent service
    We knew right away he was the right man for our needs. He was NOT pushy as he looked at our home and evaluated the most immediate need. His price was fair. We are still waiting for the job to be done the Windows are being ordered. He informed us that it would take couple weeks so I can't rate the quality of the work yet
  • Carolyn W. Feb 27, 2017
    Window Installation
    Verified Review
    Great experience!
    We are thrilled that we found this outstanding company to take on a project that we imagined would cost way more than it did. Not only did the project get completed in a quick turn-around, they left the jobsite spotless. They worked with us on timing and were extremely respectful of our home and property as they worked. The windows look fantastic - what a drastic improvement both in design and costs to heat and cool our home. We highly recommend Calvin and the great work he and his team do.
  • Dustin H. Feb 10, 2017
    Window Repair
    Verified Review
    Would have liked to have this project done by this person
    He came out and assessed my home for window leak and siding repair. He was prompt and honest with me regarding my windows and the single piece of siding that need to be put back into place. However, I did not want to replace the windows at this time but did want to have the piece of siding replaced for the quoted $100. The only downside to this experience is that for 4 months I have tried to have just the siding put back up by this company but have been unable to get them to contact me with any dates. The last I heard from them was in November after I sent another inquiry regarding the next possible time they could come out and was told they were "slammed" right now and to give my phone number so they could contact me to set up a time. I sent an email a couple months ago asking again what would be a good date to have this done and have received no responses. Very nice person and really informative regarding my options for window repair and replacement. However, this small job didn't seem to be very high on their priority list. Would have loved to do business with them. Possible just bad timing but disappointed that it hasn't been done.
    Calvin C. Feb 10, 2017

    I'm sorry this customer feels this way. We went out to quote window replacements as they had issues. While I was out there he mentioned his siding (on the 3rd floor) I was trying to be nice and help him but also advised it was something I could do when I had availability. We did not contract nor schedule a definite time or date just that when I was available. I have not had such availability to pull my crew off the scheduled jobs.

  • Mary K. Jan 9, 2017
    Window Installation
    Verified Review
    Would hire them again
    New door and windows look great! Calvin and team were also very responsive.
  • Jacqueline R. Dec 29, 2016
    Window Repair
    Verified Review
    A Very Pleased Customer
    I had been searching for window replacement specialists for about a year. I even got quotes but, I still was not satisfied. Back in August, I knew cold weather was fast approaching. Finally, I used Thumbtack and put in a request and got a very quick response from Calvin Cole- Energy Masters Direct. He answered all my questions and after reviewing his website, I made an appointment for him to come. Yes, I was content with his quote. Calvin explain everything that he and his crew would be doing in the installation of our windows. I was highly impressed with his staff and crew. They were very professional, considerate,courteous, friendly,and worked hard to get our windows installed. It took two days to install the new windows. And each day, the crew cleaned the yard up of all debris. Our windows look fabulous, and we are very pleased with the entire job. We immediately noticed that we could lower the temperature in our home. I highly recommend them for window replacements, etc. Thank you Calvin and your staff and crew for a job well done.
  • Jaclyn B. Nov 19, 2016
    Window Repair
    Verified Review
    Beautiful new windows!
    I chose Calvin and Energy Masters because I was impressed with the following: he came a few minutes early, he brought a sample of the window and showed me in detail how it worked, he answered all my questions, and most of all, he was enthusiastic about his product. I believe in supporting small local businesses, and it's just he and his wife. He measured my windows, and was able to give me a quote right on the spot, so I knew up front what the cost would be. He fought hard for my business when my HOA gave him a tough time with a lot of questions and were elusive when he tried to get in touch with them. I got really frustrated with my HOA, but Calvin hung in there. We finally got the green light and he ordered the windows. His workmen were professional and knew exactly what they were doing. They really took their time to do a good job with the installation and showed me how to operate the windows. Calvin was even kind enough to paint the trim around the outside window frame when the old window was removed. Unfortunately, a few days later, one of the windows broke on its own, so I called Calvin and he immediately ordered a new one, at no cost to me, thanks to the lifetime guarantee. He told me it was probably due to a manufacturing error. The replacement took just a few minutes--the defective section (not the entire window) was removed and the new one was popped in. Easy! Calvin even followed up with me after the job was done to see if I was satisfied with everything. My new windows are beautiful and so easy to operate. I've even received a compliment on them from my next-door neighbor. All in all, I would recommend this company in a heart-beat!
  • EFowler S. Nov 18, 2016
    Window Repair
    Verified Review
    So glad to have found this company
    Very attentive, quick response to initial inquiry --estimate followed immediately. Good folks to work with, very nice team of guys who worked efficiently and thoroughly to deliver great results. Working with them again right now to provide additional services /products!
  • Jason B. Nov 4, 2016
    Window Repair
    Verified Review
    He did a great job!
    Calvin did a great job in installing our window and getting the window in on a rushed schedule. My only complaint on why I only gave 4 stars as their ability to communicate with us was a struggle. Maybe I just need more hand holding than most but it was a bit frustrating. Other than that he did a great job!
  • Andy S. Oct 16, 2016
    Handyman
    Verified Review
    Great experience
    Calvin and his crew were great. They were very professional and the windows look great. There was a minor snafu and they fixed it right away. He will replace a few windows or the whole house. His pricing is also very reasonable for the quality you get.
  • Scott J. Sep 29, 2016
    Window Installation
    Verified Review
    Great to work with!
    Energy Masters was a pleasure to work with and did a great job installing windows for me.
  • John S. Aug 30, 2016
    Window Installation
    Verified Review
  • Teresa B. Aug 23, 2016
    Handyman
    Verified Review
    I called Energy Masters out for an estimate on a window job. Calvin diagnosed my problem (rotten sills), gave me a reasonable estimate. He even pointed out a problem that I did not know that I had and was contributing to the window sill problem. Remarkably, the other problem was the result of something an installing contractor had incorrectly a few years ago. Luckily, I am still under warranty with the other folk and will be taking the matter up with them shortly. I will definitely be using Calvin for my job and have already thought of two more that I know that he can do. I was very impressed by his knowledge. He's awesome!
  • Joey S. Aug 18, 2016
    Deck or Porch Addition
    Verified Review
    We had a great experience working with Calvin and company on our project. They were very detailed in the planning phases and were great at communicating with us throughout the life of the project. Would definitely work with Energy Masters Direct again.
  • Kristen C. Aug 12, 2016
    Handyman
    Verified Review
  • Jonathan H. Jun 15, 2016
    Window Installation
    Verified Review
    Great communication, product, and installation!
  • Robert R. May 10, 2016
    Window Installation
    Verified Review
    Calvin gave us a top quality job at a fair price. I highly recommend this family owned local business. This company exceeded our expectations. Wish we had hired them years ago. The windows look so great and are so easy to open and close and clean. We expect they will help with our heating and cooling costs as well. Great Job!
  • Thomas L. May 2, 2016
    Window Installation
    Verified Review
    Energy masters did a great job!!!! Competitive prices for an outstanding product. I would definitely recommend them for anyone. No need to check around save your time and just call them.
  • Jackie M. Apr 5, 2016
    Handyman
    Verified Review
    Calvin was by far the most professional and experienced handyman responder. He not only completed the work in an exceptional manner, but suggested ways to reduce costs while using the best materials available. Highly recommended!
  • Maryann M. Mar 9, 2016
    Window Installation
    Verified Review
    I had the original storm windows from the 60's and replaced them all with new energy efficient windows! The install went smoothly and was finished in one day. The only thing I had to do was give a clear path to the window. I would highly recommend Energy Masters for your window needs.
  • Sandy R. Mar 8, 2016
    Window Installation
    Verified Review
    Calvin and his crew replaced three windows and a door. Everything was done quickly, neatly and looks great. Calvin and his wife Laurie are great to work with.
  • Michael W. Feb 24, 2016
    Window Installation
    Verified Review
    Five star work! Completed on the scheduled date, excellent customer service. As a real estate investor, quality work and excellent service is a must. Energy Masters Direct did an awesome job and will do all our remodel Windows and doors!
  • Lisa C. Dec 11, 2015
    General Contracting
    Verified Review
    Calvin and his team were incredibly responsive and understanding of the quick turn around we were looking for on our project (fixing of rotted floor and siding). They were great about updating us about what the found and very informative of what our options were for cost. We feel like they were very fairly priced as well compared to other contractors we talked to. We plan to use them again to get our "to do" list around the house completed and highly recommend them to others!
  • Justin N. Sep 22, 2015
    Window Installation
    Verified Review
    If you haven't gave these guys a chance then you're truly Missing Out on an opportunity for exceptional customer service, superior work, and down-to-earth customer service. They made the entire process from start to finish a breeze. I will only use Energy Masters Direct for any future projects that fit their capabilities.
  • Patrick E. Aug 29, 2015
    Window Installation
    Verified Review
    We replaced 13 windows and two exterior doors. Calvin and team did a great job pulling the old windows, and installing the new ones. We have a couple follow-up issues, and they are being dealt with appropriately. The team that worked on our home were professional, worked hard, and had fun doing it. All in all a good experience.
  • Bill S. Aug 21, 2015
    Home Remodeling
    Verified Review
  • Wayne R. Apr 26, 2015
    Deck or Porch Remodel or Addition
    Verified Review
    Under very difficult conditions, heavy rain 5 of 8 possible work days Calvin and his team did a GREAT job. The deck is wonderful. Well above expectations at a great price! Wayne Reif
  • Connie G. Nov 6, 2014
    Window Repair
    Verified Review
    Calvin and his team did a great job... courteous, friendly, quick, and they showed me everything they were doing. My new windows are a pleasure.
  • Denise C. Oct 20, 2014
    I have used Calvin more times than I can count over the years and he has always done a great job. He replaced all of the rotted wood, installed new windows, and covered the wood trim with vinyl coated aluminum trim around the new windows at my house - all at a great price. His price was half of what the big name companies charge for the exact same windows. He is a certified factory trained installer and the installation is as important as the window. He has done carpentry work and replaced doors and windows at my commercial properties too. One of the things I am most happy with is his detailed written estimate and warranty. Over the years I have had small problems with 2 windows and he replaced both of them for free, not even a trip charge. No hassles, just great service!
  • Karin M. Aug 13, 2014
    Window Installation
    Verified Review
    Calvin was wonderful to work with.. his team did a great job installing windows at our home and they left it in perfect condition. Excellent communication and very competitive price on windows, I would use them again and will recommend them to any neighbors who need similar work done. A+A+A+
    Calvin C. Aug 16, 2014

    It was our pleasure doing business with you. Thank you for the opportunity to do what we do best !!

  • Ren S. Jun 4, 2014
    Deck or Porch Repair
    Verified Review
    Won't even call you back after he said he would and I called twice & left a E-mail message through this system. I can just imagine what he would be like if you gave him work. Unbelievable.
    Calvin C. Jun 4, 2014

    We had a death in family. I do apologize for not returning your call til today. This was not a missed appointment or call back after meeting for estimate...this call was an initial contact so although I understand your frustration, Emergencies do happen. I would respectfully ask that before leaving such comments you give the contractor an opportunity to at least schedule an appointment or have a telephone conversation. I feel this was left in haste without knowing details.

  • Brad P. Jul 26, 2013
    Gutter Cleaning and Maintenance
    Verified Review
    I 100% recommend this group. They were extremely professional and time conscientious. I will no doubt use them in the future. If you have any external needs for your house, Calvin Cole construction is the way to go!

Q&A

What education and/or training do you have that relates to your work?
I have my Masters installation, OHSA certification, lead certification and continue to educate on every product coming into the market
How did you get started doing this type of work?
I was good with my hands and an old craftman took me under his wing. He was tough and precise. A quality I am very thankful for.
What types of customers have you worked with?
Window installations (new replacement, opening a whole and installing new window) sunroom/screenroom, door replacement.
Describe a recent project you are fond of. How long did it take?
I installed a new custom sunroom. I knew the homeowners budget and their desire for space for their young children to play. I was able to provide them with a quality room on a budget. Seeing those boys smiles playing in the room was a very proud moment.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure the person selling you the job is doing your job!!
What questions should customers think through before talking to professionals about their project?
I believe every job is unique. I believe in old school craftmanship. My customers deserve quality and they are not just a number.