If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hello, my name is Casey Jones. Before starting River Pest LLC, I owned and operated a successful pest control company in Northern Virginia. My wife and I chose to leave the rat race and make New Bern, NC our home, bringing our experience and commitment to this community.
Growing up in a family business taught me the value of quality work at a fair price. Our core values are simple and non‑negotiable: honesty, integrity, trust, and clear communication.
Whether you need general pest control, rodent and animal removal, bed bug extermination, outdoor applications, or termite services, we’re here to help. Your satisfaction is our top priority, and we stand behind our work.
Contact us today to discuss your pest issues and see how River Pest LLC can protect your home or business.
Overview
Hired 26 times
Serves New Bern, NC
Background checked
1 employee
4 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Total square footage of building
Less than 1,000 sq ft
1,000 - 2,000 sq ft
2,000 - 3,000 sq ft
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
73 reviews
5
96%
4
1%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Illest (.
3 weeks ago
•
From Google
Casey came by and consulted with me about various ways to take care a creature problem. Very knowledgeable, and very passionate about the work. I would recommend river pest services any day of the week.
Matthew S.
4 weeks ago
•
From Google
Casey did a great job of both explaining and then actually doing the service. Completed both the exterior and interior of the house and took the time to be certain all was done. After completing came in and told us what was good, no insects seen
Elizabeth H.
Aug 13, 2026
•
From Google
River Pest LLC just came out to take care of my house and did a fantastic job. The technician was professional, on time, and thorough. Casey explained what he was doing and made the whole process easy and stress-free. Im very happy with the service and would definitely recommend them to anyone needing pest control! Highly recommend!!
River Pest LLC's reply
Thank you for the kind words Elizabeth, we appreciate you choosing River Pest for your pest control needs!
John R.
Jul 18, 2026
•
From Google
Casey was very friendly and educate us on the different things we had going on in our home. He offered a quarterly service only after we inquired and was not pushy at all. We really appreciated his kind of friendly approach!!
River Pest LLC's reply
Thank you John, it was a pleasure serving you folks and I greatly appreciate your business!
Sharon M.
Jul 9, 2026
•
From Google
Professional, personable, and effective. Casey worked hard to achieve the desired end result; he is also reliable and easy to work with. Im glad I called River Pest!!
Credentials
Background Check
Casey Jones
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Estimates and consultations are performed for free, ask about current offers and discounts, ask about in house financing or 90 days same as cash plans.
What is your typical process for working with a new customer?
Typically our service starts with a meet & greet and free onsite inspection to ascertain the severity of the problem at hand. Once we’ve listened to your concerns and gotten a good feel for what you’ve been observing we then inspect the home both interior and exterior to identify any pest problems so that we can establish a treatment protocol that best serves your needs. Then we present you with a proposal for services recommended and often we are able to get you treated that same visit. We pride ourselves in NOT being a commissioned based company that sends out high pressured salespeople that don’t even do the work, rather we are certified technicians that will inspect, recommend and get the treatment going for you all in one visit!
What education and/or training do you have that relates to your work?
My training started out back in 2005 where I attended Service Masters comprehensive pest technician training program with Terminix, this was my introduction to the pest control industry. Throughout the years I have attended many training seminars put on by Ensystex, Residex and several other big names in the industry including attending Pest World Conferences and an International Bed Bug Summit in New York City during the height of the bedbug reemergence. I attended registered technician school at the NC Department of Agriculture’s headquarters and passed required exams in both the structural pest and wood destroying phases to become a Certified Applicator. And of course continuing my required ongoing training to be compliant with the state of North Carolina. However nothing has been more satisfying than the years of real world, hands on experience that I possess and still yet I seem to learn something new every day.
