FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$29 service call/second opinion for 1st time customer
- What is your typical process for working with a new customer?
We listen to your concerns, inspect and diagnose the system, explain our findings in clear terms, and provide upfront pricing before any work begins. Once approved, we complete the work professionally, test the system, and ensure everything is operating properly before we leave. We focus on quality workmanship, clear communication, and long-term comfort.
- What education and/or training do you have that relates to your work?
I hold a North Carolina Heating Contractor License and a North Carolina SP-PH Electrical License, which allows me to understand both HVAC and electrical systems at a deeper level. In addition to my trade licenses, I have earned a Master of Science degree, which reflects my commitment to continuous learning, problem-solving, and attention to detail. My experience includes residential HVAC diagnostics, repairs, system replacements, heat pumps, furnaces, zoning systems, and indoor air quality solutions. I stay current with industry standards, manufacturer training, and code requirements to provide customers with safe, reliable, and energy-efficient solutions.