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About
Duo Dragon HVAC specializes in residential heating, cooling, and indoor air quality solutions. We focus on accurate diagnostics, transparent pricing, and long-term solutions instead of quick fixes. Our customers appreciate our attention to detail, clear communication, and commitment to doing the job right the first time.
Overview
Current Top Pro
Hired 51 times
Serves Raleigh, NC
Background checked
License verified
1 employee
Business hours
Sun6:00 am - 10:00 pmMon6:00 am - 10:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
124 reviews
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Read reviews that mention:
Chris V.
Aug 15, 2026
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Hired on Thumbtack
Mr Tyler was very professional and came in on short notice. He was able to give us some helpful advices on what we can do to prolong the hvac life and also showed my husband how to clean the outside unit. He was very helpful. We highly recommend him. Thank you Mr Tyler!
Details: Repair • Townhouse • Owner
Central Air Conditioning Repair or Maintenance
Ranjith k.
Sep 5, 2026
•
Hired on Thumbtack
Tyler, was very professional. I requested service thru thumbtack at 2 PM and Tyler showed up by 4PM. The fix took 2.5 hours but fixed the issue. Walked me through probable future maintenance and issues. I highly recommend Duo Dragon. Friendly and very professional
Details: Repair • Only warm air is blowing from the vents • Outside • Ground floor • House • Owner
Duo Dragon HVAC LLC's reply
Thank you, Ranjith! I truly appreciate your trust and recommendation. I’m glad I could get there quickly, solve the issue, and help you understand what to watch for with future maintenance. It was a pleasure helping you!
Central Air Conditioning Repair or Maintenance
Darrell H.
Oct 2, 2026
•
Hired on Thumbtack
Tyler was very helpful in diagnosing the issue and giving me options for resolve. Even showed me ways to prevent and manage my HVAC on my own. Would recommend 11 out of 10 times. Very professional, courteous, and can tell he loves his job.
Central Air Conditioning Repair or Maintenance
Sharon S.
Jul 21, 2026
•
Hired on Thumbtack
Mr. Tyler was extremely polite and professional. He got straight to the point since we were without air to assess our problem. He provided me the information I needed to make a decision now and the decisions I needed to plan for and budget in the future. He was able to get us up and running quickly. Highly recommend!!!
Details: Repair • The power is on, but the fan won't run • Outside • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
Erin T.
Sep 14, 2026
•
Hired on Thumbtack
I had a wonderful experience with Tyler from Duo Dragon. He came to my house within hours of my request since I had a newborn at home in the extreme heat. He was respectful, kind, and thorough. He explained everything to me and my partner, laid out our options clearly, and fixed our issues in a timely manner. I would definitely call him again and would recommend his business to others. Thanks, Tyler!
Details: Repair • Only warm air is blowing from the vents • Outside • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
$29 service call/second opinion for 1st time customer
What is your typical process for working with a new customer?
We listen to your concerns, inspect and diagnose the system, explain our findings in clear terms, and provide upfront pricing before any work begins. Once approved, we complete the work professionally, test the system, and ensure everything is operating properly before we leave. We focus on quality workmanship, clear communication, and long-term comfort.
What education and/or training do you have that relates to your work?
I hold a North Carolina Heating Contractor License and a North Carolina SP-PH Electrical License, which allows me to understand both HVAC and electrical systems at a deeper level. In addition to my trade licenses, I have earned a Master of Science degree, which reflects my commitment to continuous learning, problem-solving, and attention to detail.
My experience includes residential HVAC diagnostics, repairs, system replacements, heat pumps, furnaces, zoning systems, and indoor air quality solutions. I stay current with industry standards, manufacturer training, and code requirements to provide customers with safe, reliable, and energy-efficient solutions.