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Dorian G.
Sep 8, 2026
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From Google
Top notch service: courteous, respectful of my property, a job well done to the minute details, and a prompt email detailing every steps done along with photos. This is the third time they perform a routine maintenance of the HVAC they installed, and I cannot be more satisfied with this company. Highly recommended.
Tina R.
Sep 6, 2026
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From Google
We had an emergency electricity issue on a Saturday. I called Progressive after doing a Google search. They had someone out within an hour. The scheduler was professional and friendly. The electrician that arrived diagnosed the problem quickly. Very knowledgeable and pleasant. Will definitely use this company again.
Tina, thank you for trusting Progressive when you needed help on a Saturday! We appreciate you recognizing both our scheduling team and electrician for their responsiveness, professionalism, and friendly service. We’re grateful to have earned your confidence and look forward to being here whenever you need us again!
Kyle G.
Sep 7, 2026
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From Google
River and Progressive were so helpful with our plumbing issue on a holiday weekend! Very professional and responsive, Ill definitely call them again!
Thank you for the wonderful recognition, Kyle! We know plumbing problems don’t take holiday weekends off, and we’re glad our team could be there when you needed us. We appreciate your trust in Progressive and look forward to helping you again!
Rob W.
Sep 4, 2026
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From Google
I've been a Progressive customer for at least 15 years. The technicians show up on schedule and they know what to do. This water heater replacement was smooth and efficient -- just as I have come to expect.
Fifteen years of trust means so much to our entire team at Progressive! We’re grateful that our technicians continue to deliver the dependable, knowledgeable service you’ve come to expect, and we appreciate you choosing us again for your water heater replacement. Thank you for being such a longtime customer, Rob!
Patsy K.
Sep 1, 2026
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From Google
Thank you Justin for coming out on such short notice to handle the emergency water heating issues at our home . We were extremely stressed , but your quick response , professionalism, and expertise made a massive difference.We really appreciate how fast you diagnosed and fixed the problem .I look forward to our continued relationship with Progressive Home Service to take care of our plumbing and electrical needs and we will surely recommend your services to our family and friends.Thank you ,Patsy and Alvin Kallicharran
Patsy and Alvin, thank you for the wonderful recognition of Justin! We know how stressful an unexpected water heating issue can be, and we’re grateful he was able to respond quickly, identify the problem, and get things resolved for you. Your continued trust and recommendation mean a great deal to our entire Progressive team!
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FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing with no surprises. We’ll evaluate the job, explain your options, and let you know what the work will cost before moving forward. We also offer financing options for qualifying HVAC, plumbing, and electrical projects.
What is your typical process for working with a new customer?
It starts with listening. We’ll learn what’s going on, thoroughly evaluate the issue, and explain what we find in plain language. From there, we’ll walk you through your options and pricing, answer your questions, and get to work once you’re comfortable moving forward.
What education and/or training do you have that relates to your work?
Our trained HVAC, plumbing, and electrical professionals bring decades of experience to the homes we serve. Our technicians receive ongoing training and have the knowledge and hands-on experience to properly diagnose problems, recommend solutions, and complete the work safely and correctly.
